Order Entry/ Customer Service Administrator

Do you have excellent customer service and order entry experience?
Are you mathematically inclined and looking to be a key part of a sales team?
Have you previously worked in a position where you prepared quotes, job orders and followed up with manufacturing of client orders?
If so, this could be a great opportunity for you!
We are seeking an Order Entry/ Customer Service Administrator to join a winning team in Guelph, ON on a permanent basis. The ideal candidate will be detail-oriented and thrives in a fast-paced environment.
Advantages

• Working fully onsite in an inclusive and supporting environment
• Salary: $45000-50,000 annually, depending on experience
• Team-oriented, family environment
• Monday - Friday 7:30am-4:00pm, no weekends
• Full benefits package (health/dental)
• Great work-life balance and work culture
• Direct hire with the client

Responsibilities
As the Order Entry/ Customer Service Administrator you will be responsible for:

• Maintaining solid customer relationships by handling questions/concerns with speed and professionalism
• Familiarize with product and materials used in production process
• Communicate and coordinate effectively with internal departments
• Maintaining database records/system
• Occasional roll inspections
• Order entry and purchase order generation
• Assisting technical sales department in preparing quotes, job orders and follow-up with client requests
• Follow company process accurately and efficiently

Qualifications

• Strong communication and interpersonal skills
• Adaptable and time management skills
• Previous order processing or order entry with customers regarding products would be a definite asset
• Punctual, precise and self-motivated
• Strong computer skills in MS Office Suite and Outlook
• Basic knowledge of reading manufacturers drawings and various mathematical measurements (radius/diameters) is an asset
• Excellent organizational and multi-tasking skills with attention to detail

Summary
If you are interested in the above position and would like to apply, please follow the "how to apply" steps below:
How to apply:

• Apply at www.randstad.ca and follow up with a phone call few hours later to 519-772-0181 ext. #3 and ask for Saudia or Symone.
• Respond directly to this job posting
• Please also directly email the following consultants with the title "Order Entry/ Customer Service Administrator - Guelph": [email protected] and [email protected]

Our services will never be at a cost to you. Registration with Randstad offers you the benefits of our industry knowledge and client database which spans many industries.
We thank all applicants for applying, however only qualified applicants will be contacted.
Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.
Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [email protected] to ensure their ability to fully participate in the interview process.