Operations Manager (Everywoman's Health Centre Society)

About Us

Everywoman’s Health Centre is an abortion and sexual health clinic located in Vancouver, BC. We are a registered charity and nonprofit society. We are accredited by the BC College of Physicians and Surgeons and the National Abortion Federation. We are governed by a board of directors and employ a multi-disciplinary team of physicians, nurses, counsellors, and admin staff.

About The Role

Reporting to the Executive Director, the Operations Manager will be responsible for the day-to-day operations of the clinic. In addition, the OM will cover for the ED in their absence.

Primary Responsibilities

Clinic Operations and Administration

• Coordinates day-to-day activities of the clinic
• Manages maintenance of the physical facilities and equipment
• Plans AGM
• Ensures compliance with society requirements
• Assists in activities required for accreditation processes

Financial Management

• Prepares financial reports for funders and government agencies as needed
• Reviews and reconciles payment information
• Assists the board by coordinating fundraising initiatives
• Participates in the annual audit
• Ensures that IT systems are effective and efficient
• Reviews internal financial transactions on a monthly basis including general ledger, income statements, VISA, etc.
• Prepares payroll

Human Resources

• Hours of work are generally Monday to Friday approximately 8:30 to 4:30.
• Oversees scheduling of staff and physicians
• Ensures adherence to respective collective agreements
• This position is on-site at the clinic.
• Models and ensures a respectful, collaborative, and productive working environment
• Develops and maintains personnel policies and job descriptions consistent with collective agreements
• However, there is an expectation of being available after hours, particularly as relates to arranging coverage for short-notice staff illness and emergencies
• Also included is a competitive vacation and benefits program including a defined benefit pension plan; extended health and dental benefits; and paid sick time.
• Maintains complete and accurate HR files
• $75,000 - $85,000 per year depending on experience and qualifications
• Coordinates clinical training placements for clinical learners
• Supervises administrative and support staff including performance management

Work Environment and Conditions Salary and Benefits Qualifications

• Excellent communication skills: Ability to communicate effectively, both verbally and in writing
• Minimum of 5 years related experience with progressive responsibilities; including a minimum of 3 years in a management or supervisory capacity
• Ability to work in a fast-paced environment and ability to prioritize competing demands
• Experience with interpreting financial reports and constructing business cases
• Experience working in a health care and/or non-profit environment preferred
• Strong technology skills and experience
• Strong Human Resources skills; experience in a unionized environment preferred
• Values alignment is essential: pro-choice, social justice, inclusion, collaboration
• Solid track record of strong execution and logistical skills, including effective time management
• Previous experience with and knowledge of women's reproductive health issues preferred
• Post-secondary degree in health administration, business, or a related discipline; Master’s preferred
• Interpersonal, planning and organizational skills

Qualified candidates are invited to submit a cover letter and resume to [email protected]. We will only contact those who will be invited for an interview.

Everywoman’s is an inclusive workplace and encourages applications from all genders, Indigenous and racialized peoples, and persons with disabilities. We welcome you to self-identify within your application, cover letter or resume.

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