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Office Assistant (Leave Replacement)
Company | The University of British Columbia |
Address | Greater Vancouver Metropolitan Area, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Higher Education |
Expires | 2023-08-14 |
Posted at | 9 months ago |
Staff - Union
- Assists students whose co-op registration affects their statuses with student loans, scholarships and u-pass.
- Responsible for adding, dropping and withdrawing students from their co-op courses when issues arise.
- Produce class lists at the end of the term to ensure registration numbers are consistent with placement numbers for budget purpose.
- Registers Co-op students with work terms in the appropriate Co-op courses and sessions. (~over 2000 registrations per year)
- Enters Co-op student grades for work terms completed.
- Reviewing class lists and document check lists to ensure all students receive a grade in a timely manner.
- Follow up with students and Coop Advisors on outstanding grades
- Responsible for reviewing submitted work term assignments and follow up
- Responsible for distributing work term assignments to assigned markers or co-op advisor
- Logs various work term assignments and work term related documents
- Reviews final graduation list and adjust records for students who did not graduate as planned.
- Perform graduation checks to ensure students have completed the required Co-op courses and receives the Co-op designation.
- Responsible for scheduling pre-departure meeting with students working abroad.
- Prepares letters needed for visa and work permit applications for international work terms.
- Maintains liability waivers of Co-op students working abroad on international Co-op work terms.
- Responsible for scheduling work permit sessions for international students
- Welcomes/greets incoming visitors, students, employers, staff and faculty to the Applied Science Co-op Office, answers enquiries and directs visitors and students to the appropriate personnel to ensure quality customer service.
- Answers program admission inquiries from prospective students and encourage students to apply to the program
- Performs data clean up as instructed by Senior Manager, Administration.
- Prepares annual co-op salary statistics for program.
- Assists the Senior Manager, Administration in producing periodic reports on student placements, registration and salaries for the program.
- Assists with job postings and closings during peak seasons
- Assists with interview scheduling during peak seasons
- Files and archives student, employer and faculty records to ensure all information is current and update
- Assists with annual Applied Science Co-op Program Intake and Workshops in preparation of attendance lists, name badges & welcome packages and database updating.
- Prepares students letters for various purposes such as certifying student status for scholarships, student loans, insurance, visas and housing.
- Covers administrative staff at the front during breaks and leave to ensure the smooth operation of the unit.
- Take minutes at weekly staff meetings.
- Performs other duties related to the qualifications and requirements of the job
- Backup for job posting and interview scheduling staff in processing employment job offers, assisting in funding applications, enters co-op placements.
- Answers telephone and email inquiries and directs calls to the appropriate staff member in a timely manner.
- Assists with reception
- Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion
- Willingness to respect diverse perspectives, including perspectives in conflict with one’s own
- Ability to operate job-related equipment (e.g., multi-line phone/switchboard) (e.g.,photocopier).
- Ability to be thorough, accurate, and have a high level of attention to detail.
- Ability to maintain accuracy and attention to detail.
- Ability to work effectively independently and in a team environment.
- Ability to accurately maintain and schedule appropriate appointments and interviews.
- Ability to communicate effectively verbally and in writing.
- Ability to respond appropriately to inquiries in person, on phone, and in writing, and make appropriate referrals.
- Ability to efficiently and effectively coordinate tasks.
- Ability to deal with a diversity of people in a calm, courteous, and effective manner.
- Training in office processes and procedures preferred.
- Ability to prioritize and work effectively under pressure to meet deadlines.
- Ability to effectively use Outlook, Word, Excel and PowerPoint at an intermediate level.
- Ability to perform word processing at 50 words per minute.
- Ability to develop and maintain cooperative and productive working relationships.
- Ability to exercise sound judgment.
- Ability to effectively manage multiple tasks and priorities.
- Ability to analyze problems, identify key information and issues, and effectively resolve.
- Ability to anticipate problems and issues and plan ahead.
- Ability to exercise tact and discretion.
- Ability to listen actively and attentively, and obtain clarification as required.
- Ability to provide quality service to customers in a courteous, patient manner.
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