Merchandising Manager - (Richmond)

OAK + FORT is brought together by a passionate group of people with a natural bond over an aesthetic vision that radiates throughout the collections. Fueled by the purpose to enhance and explore our own personal style—we authentically embody a place where individuality and uniqueness are celebrated. An ever-evolving point of view, joy in self-expression, and quality are central to our contemporary philosophy.

As the Visual Merchandising Manager, you will be responsible for:

Sales Generation

• Build and manage client relationships through client database recording
• Process cash desk operations with engagement, efficiency, and accuracy
• Drive sales through OAK+FORT eCommerce purchases and social media platforms
• Provide exceptional client experience by executing OAK+FORT Sales Culture
• Provide industry knowledge through awareness of products and prices in the market
• Meet minimum sales requirements based on store volume
• Be a brand ambassador by keeping up with new arrivals, product knowledge, and wearing current merchandise
• Maximize sales during special events and customer services
• Respond and appropriately resolve customer complaints and service opportunities

Staff Development

• Inspire and motivate team through demonstrating leadership qualities
• Provide timely feedback and active informal training to staff
• Support development of high performing staff to maximize productivity
• Build our team by welcoming and supporting onboarding of new employees
• Source top candidates to build a high performing team
• Initiate and communicate team objectives and updates with Management and District Visual Merchandiser
• Ensure staff are adhering to OAK+FORT Sales Culture and service expectations
• Build and maintain relationships with store team, peers, and relevant partners

Store Functionality

• Support cleanliness and maintenance of physical store to create a safe and comfortable shopping experience
• Participate in stock room set-up and organization Track product arrivals and store capacity based on corporate line sheets, update management team and District Visual Merchandiser
• Participate in execution of floor management as needed
• Utilize merchandising skillset through understanding of product density, adjacencies, and customer flow
• Ensure the right quantity of stock is in the right place at the right time through strategic merchandising
• Adhere to loss prevention policies to prevent external and internal theft
• Maintain proper presentation of merchandise in accordance to corporate directives
• Promote brand aesthetic through ability to creatively merchandise
• Efficiently and accurately support with shipping and receiving of merchandise
• Perform inventory counts upon corporate office direction

Why Oak?

At the heart and core of it all, it’s our team that matters most. Driven by endless passion, curiosity, perennial creativity, we are powered by one another!

Oak+Fort is a woman founded and led business. We are brought together by a passionate group of people with a natural bond over an aesthetic vision that radiates throughout the collections

At the heart and core of it all, it’s our team that matters most. Driven by endless passion, curiosity, perennial creativity, we are powered by one another!

Why you’ll love it here:

• Opportunities for growth and development, we’re 35+ stores and growing!
• Company wide socials, get ready to laugh!
• A generous employee discount, starting day 1!

Our Application Process:

Once you’ve applied here’s what to expect:

• If selected, you’ll be invited to do an initial interview with store management or a member of our retail HR team
• Our retail team goes through each application, there’s no AI behind it!
• As a final step, we’ll request references before moving to final offer

Who are we:

ABOVE + BEYOND

• We strive for something greater than ourselves

SELF STARTER

• Entrepreneurship is the mindset that leads to endless curiosity and continuous improvement

UNIQUELY YOU

• We practice acceptance through open-mindedness and personal responsibility

CHANGE DRIVER

• We embrace change and never fear what’s next

PEOPLE POWERED

• At the core of our brand we are powered by each other

Have a passion for fashion? We’re looking for world-class talent to join our exceptional teams across our multiple departments! Unleash your potential and join our diverse team today!

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