Membership Services Coordinator Jobs

Position Title: Membership Services Coordinator (MFD)

Department: Membership Services

Location: Toronto

Status: Permanent Full-time (Hybrid)

Reporting to the Manager, Membership Services, the Membership Services Coordinator has an important role in assisting CIRO undertaking its regulatory mandate. This dynamic, evolving role is responsible for supporting industry stakeholders, including our Members (Investment Dealers, Mutual Fund Dealers and Marketplaces) and advisors.

Key Responsibilities:

• Assists in maintaining Member records.
• Supports the planning and coordination of CIRO events.
• Assists in administration of the Mutual Fund Dealer Continuing Education program.
• Prepares and distributes Member communications and surveys.
• Supports other CIRO departments, including the Office of the Investor and Innovation, as required from time to time.
• Receives inquiries and requests from industry stakeholders and responds on a timely basis. Where necessary, liaises with other departments to acquire information.

Education/ Experience:

• A University or college degree.
• Previous experience with an investment dealer or mutual fund dealer.
• Minimum 2 years of experience in the financial services industry.
• Canadian Securities Course or other industry courses an asset.

Key Skills and Competencies:

• Broad knowledge and understanding of the Canadian securities industry.
• Bilingualism in English and French is required.
• Strong attention to detail.
• Excellent interpersonal and communication skills.
• Strong written and verbal skills.
• Ability to work in a fast-paced, dynamic environment where handling and prioritizing tasks is key.

While we appreciate receiving applications, only those applicants who closely meet the position requirements will be contacted.

CIRO is committed to employment practices that are inclusive and accessible. Accommodations for individuals with disabilities are available. Should you require accommodation, please contact Human Resources.

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