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Membership Services Ambassador Jobs

Membership Services Officer Jobs
By Speech-Language & Audiology Canada At Ottawa, Ontario, Canada
Processing certification enrolment applications and maintenance requirements
Coordinating continuing education equivalent (CEE) resources and requirements
Approximately 3-5 years of related administrative experience, or an equivalent combination of education and experience
Facilitation, delivery and support of the Certification program to members
Implement certification program policies, procedures and changes (internally and externally) and supporting members in achieving and maintaining their certification status.
Implementing the annual decertification process, including notifying members of decertification
Membership Services Manager Jobs
By Messenger Bag Media At Canada
Experience using a web content management system, specifically WordPress in addition to virtual meeting and conferencing platforms.
Membership Acquisition, Onboarding & Management:
·Assist with membership financial recording, reporting, statements, and data management.
·Assist in the transition to a new Customer Relationship Management (CRM) system, ensuring data accuracy and continuity.
3-6 years post-undergraduate or college work-related experience.
Minimum 1 year working with member retention and acquisition, or relevant experience.
Membership Services Coordinator Jobs
By Resident Doctors of BC At Vancouver, British Columbia, Canada

RDBC is looking for another team member. Healthcare and administrative experience required.

Membership Coordinator Jobs
By The Alpine Club of Canada At Canmore, Alberta, Canada
Organizational and time management skills (ability to switch between short- and long-term timelines) – must have.
Manage different member groups – Student Outdoor Clubs, MEC, Lifetime and Staff.
Customer Service Skills – must have.
Computer skills (Office 365 and Excel) – must have.
The technical highlights of your experiences that would make you a great fit for this role.
Member communication and support – emails, phone calls and train front desk staff on member inquiries.
Account Executive, Customer & Membership Services (Belleville Senators)
By Ottawa Senators Hockey Club At Belleville, Ontario, Canada
Manage Guest Service table for all Sens home games.
Manage all inbound single-game requests
Responsible for managing info email address ([email protected]) & forward all requests & sales to specific department managers.
Setup and manage Fevo ticket portals
Daily requirements of updating Archtics & HubSpot profiles with customer information
Assist in the coordination and execution of best-in-class Membership and Sales events focused on delivering exceptional client experiences.
Membership Services Coordinator Jobs
By CIRO / OCRI At Toronto, Ontario, Canada
Assists in administration of the Mutual Fund Dealer Continuing Education program.
Minimum 2 years of experience in the financial services industry.
Previous experience with an investment dealer or mutual fund dealer.
Broad knowledge and understanding of the Canadian securities industry.
Excellent interpersonal and communication skills.
Strong written and verbal skills.
Membership Coordinator Jobs
By Canadian Franchise Association At Greater Toronto Area, Canada
·Work with management to support all membership renewals.
·Work with the Finance Department to ensure the efficient and effective processing of membership payments.
This is a Full-Time Contract Position from 6 to 9 Months (TBD);
·Provide day to day administrative support to the annual membership renewal campaign.
·Work collaboratively with other Departments to align organizational activities with membership goals.
Intern - Membership Services
By Ottawa Senators Hockey Club At Ottawa, Ontario, Canada
Other duties as assigned by Department Manager and/or Team Lead
Strong communications and research skills
Good knowledge of Microsoft programs (i.e. Word, PowerPoint, Excel, Outlook)
Develop, coordinate and assist with special sales projects
Contribute to the sales team atmosphere in a positive manner by developing mutually beneficial working relationships with all sales team members
Assist during games and other special events with promotional functions as required, including hosting and visiting customers
Membership Manager Jobs
By The Royal Canadian Legion At Kanata, Ontario, Canada
• 8-10 yrs. leadership/management experience in B2C business environment
• B2C renewal/retention/acquisition experience in revenue driven organization
• Proven experience managing customer service experience in high transactional business servicing over 60,000 annual inquiries.
• Inbound Contact Centre experience
• Centralized business operations experience operating within strict procedures and deadlines servicing multiple stakeholders.
• Online Portal support/training experience in continuous business environment

Are you passionate about providing excellent customer service? We are looking for a Membership Services Ambassador to join our team and help us provide our members with the best possible experience! As a Membership Services Ambassador, you will be responsible for helping our members with their inquiries, providing them with information about our services, and ensuring that their needs are met. If you have a friendly and outgoing personality and enjoy helping people, this could be the perfect job for you!

Overview:

Membership Services Ambassadors are responsible for providing excellent customer service to members of an organization. They are the face of the organization and must be able to answer questions, provide information, and resolve any issues that members may have. They must be knowledgeable about the organization’s services and products, and be able to explain them to members. They must also be able to handle any complaints or issues that members may have.

How To Become an Membership Services Ambassador:

To become a Membership Services Ambassador, you must have excellent customer service skills and be able to communicate effectively with members. You should also have a good understanding of the organization’s services and products. Most organizations require a high school diploma or equivalent. Some may require additional education or experience.

Membership Services Ambassador Skills:

• Excellent customer service skills
• Knowledge of the organization’s services and products
• Ability to answer questions and provide information
• Ability to resolve customer issues
• Ability to handle complaints
• Excellent communication skills
• Ability to work independently
• Ability to work in a team
• Ability to multitask
• Knowledge of computer systems

What is Membership Services Ambassador Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of the organization’s services and products
• Knowledge of computer systems
• Knowledge of customer service software
• Knowledge of customer service policies and procedures
• Knowledge of customer service best practices

What is Membership Services Ambassador Responsibilities?

• Provide excellent customer service to members
• Answer questions and provide information about the organization’s services and products
• Resolve customer issues and complaints
• Maintain accurate records of customer interactions
• Follow up with customers to ensure satisfaction
• Assist with membership enrollment and renewal
• Assist with membership events and activities
• Assist with marketing and promotional activities

What is Membership Services Ambassador Experience?

• Previous customer service experience
• Previous experience working with members
• Previous experience in a membership-based organization
• Previous experience with customer service software

What is Membership Services Ambassador Qualifications?

• High school diploma or equivalent
• Additional education or experience may be required
• Excellent customer service skills
• Knowledge of the organization’s services and products
• Ability to answer questions and provide information
• Ability to resolve customer issues
• Ability to handle complaints
• Excellent communication skills

Membership Services Ambassador Education:

• High school diploma or equivalent
• Additional education or experience may be required
What tools help Membership Services Ambassador work better?
• Customer service software: Customer service software can help Membership Services Ambassadors manage customer interactions, track customer data, and provide better customer service.
• Membership management software: Membership management software can help Membership Services Ambassadors manage membership enrollment and renewal, track membership data, and provide better customer service.
• Communication tools: Communication tools such as email, chat, and video conferencing can help Membership Services Ambassadors communicate with members and provide better customer service.

Good tips to help Membership Services Ambassador do more effectively:

• Listen to members: Listen carefully to members and take the time to understand their needs and concerns.
• Be patient: Be patient and take the time to answer questions and provide information.
• Be friendly: Be friendly and approachable to members.
• Be organized: Be organized and keep accurate records of customer interactions.
• Follow up: Follow up with members to ensure satisfaction.

Common Membership Services Ambassador interview questions:

• What experience do you have in customer service?
• What experience do you have working with members?
• How would you handle a difficult customer situation?
• What do you know about our organization’s services and products?
• How do you handle complaints and issues?
• What do you think makes a good Membership Services Ambassador?