Manager, Security & Tech Operations (Senior Manager Fusion Centre)

46830 - Orillia - Regular - Ongoing
Safety Comes First is a core value at Hydro One, and we remain committed to taking every reasonable precaution to ensure a respectful, safe and healthy working environment. Further to this commitment, we have adopted a COVID-19 Vaccination Policy to protect the health of our employees from the hazard of COVID-19. New employees will be required to declare their vaccination status to Hydro One. Employees who do not provide proof of vaccination status may not enter any 3rd party locations that require full vaccination (e.g. customer properties).
Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.5 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.
It’s an exciting time to join the team at Hydro One!

• NOTE* Hydro One introduced a Hybrid Work Pilot Project in 2022 for most office-based roles. Employees work in-office/on-site two days a week and remotely from home for

three days a week. Hydro One is adding refreshed workspaces and technology to support these changes. Join us as we ‘trial & learn’ a new modern way of working and be a key driver of future state!
In office but with intention – a time for team and trust building, collaboration, and socialization. Please reach out to us to learn more!
Reporting to Hydro One’s Director of Cybersecurity Operations, this role is accountable for Fusion Centre operations. This role is responsible for the effective and efficient operations of the 24/7 security one call, including the hybrid operational model between Hydro One and our Managed Security Services Provider.
The role is accountable for ensuring Hydro One is appropriately positioned against an evolving cyber threat landscape from a security technology and operations perspective. As the landscape evolves, this role is required to ensure the security technologies and the associated processes evolve to ensure effective identification, mitigation and response to the current and future cyber-related events, threats and risks.
Specific Accountabilities

• Certifying that new infrastructure has been hardened and patched prior to go live and tools are installed and monitored appropriately etc.,
• Identify new products to add to the security architect portfolio, ensuring Hydro One is positioned to identify and defend against threats and the evolving associated landscape.
• Risk Management and Reporting Augment existing metrics to create an ongoing real time state of operational security, risk management and compliance for the organization.
• Ensure new systems are properly setup and being monitored to the right level.
• Position security risk and operational reporting within the context of the threats and risks facing the organization Financial Management Manage the budget for the area and contribute to the 5-year Security Technology Operations Investment Plan.
• Participate in mock drills and simulations for security incident management.
• Following up and investigating alerts, evolving the coverage of these products and technologies (updates, new use cases, installing on new platforms, identifying gaps in coverage etc.)
• Manage a team of security technology and Tier 1 analysts.
• Develop and instill a culture that day to day operations are important and a key element of managing cybersecurity risk, resilience and compliance.
• The position is accountable for the VM/Threat Management. Leverage security products and technologies to ensure the controls provide the required level of security protection and compliance.
• Approval of operational readiness of all project prior to going “live”.
• Security Incident Management: Accountable for security incident management and managing an on-call schedule 7 x 24 x 365.
• Work with the Director of Cybersecurity Operations and heads of Power Systems and Corporate Systems to make security product and technology acquisition decisions
• Project Leadership Accountable for driving a number of security technology projects to completion in a timely basis.
• Operations Leadership Accountability: Accountable for the configuration of the products and technologies to provide the organization with day-to-day security protection and compliance. This includes:
• Accountable for ensuring security technologies and operations are properly positioned as part of the project life cycle and the projects going live have all of the required security technologies and operations coverage.
• Requires vendor management and working with Supply Chain to ensure pricing structures, vendor governance and risk management practices are adhered to.
• Ensure effective response processes and management of security events, incidents, emergencies, and crisis to timely conclusion.
• Further developing and operationalizing the organizations vulnerability management program, patch management program and penetration testing program.

Key Stakeholders - This position works across the organization, key stakeholders include Architecture, Technology Management - Leadership, Project and Program Managers, Internal Audit, Risk Management, Compliance etc.
Selection Criteria

• Experience managing third party Security and IT Providers.
• Demonstrated track record leading and implementing change across a complex matrix organization.
• Strong Project Delivery Skills - Ability to meet tight deadlines. 7 x 24 rotational on-call required for high priority security incidents.
• Relevant Experience in a Management-Leadership Role - direct management responsibility for 5-8 security technical staff
• 7-10 years related IT and Security Experience
• CISSP Certification
• University Degree in Computer Science, Business or another related discipline

The ideal candidate would be able to receive a federal government security clearance that is Secret/Top Secret.
At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.
We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2022.
Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email [email protected]. Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.
Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.
Deadline: May 22, 2023
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