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Company | IKON Complete Inc. |
Address | Vaughan, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Staffing and Recruiting |
Expires | 2023-09-16 |
Posted at | 8 months ago |
IKON Complete Inc. is a Recruitment & Search Firm specializing in identifying, & sourcing top performers for our clientele. Our clients include industry leading organizations who partner with us to be an extension of their HR & Recruitment function.
- Assist customers with inquiries as required by email or phone
- Process and follow up on returns
- Provide tracking and delivery information
- Coordinating and preparing shipping documents, utilizing company ERP system.
- Responsible for covering reception when required.
- Communications between internal and external teams.
- Negotiate pricing with external freight forwarders
- Coordinate with carriers and freight forwarders to schedule pick up of goods
- Excellent customer service skills
- Minimum 3-5 years related CSR/shipping experience
- Post-Secondary Education a definite asset
- Strong problem-solving skills
- Excellent written & verbal communications
- Demonstrated project management / coordination skills
- Experience with MS Office
- Ability to work both as an individual and in a team environment
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