Laundry Assistant - Full Time

Laundry Assistant

Laundry

The Calgary Drop-In Centre (the DI) is more than emergency shelter. We provide essential care as well as health services, employment training, and housing supports to people who need help. Our programs and services connect people to permanent housing that meets their individual needs. Rooted in community and fueled by kindness, the DI proudly serves as part of the Homeless-Serving System of Care.

Position Summary

Reporting to the Coordinator, Emergency Shelter, the Laundry Assistant is responsible for collecting and washing the used and dirty linens from a client’s bed and other parts of the DI. You are also required to supervise work done by volunteers.

Time Commitment

40 hours per week Monday - Friday. Weekend work may be required. Some unusual hours may be required from time to time as the need arises. Schedule may be altered at the discretion of management.

Job Duties

• Ensures that access to the laundry is restricted to designated people, and maintains a safe laundry
• Attends training sessions and staff meetings as required
• Maintains confidentiality at all times. Information gained about individual residents must not be mentioned outside the agency
• Washes/dries bedding and other fabric washing in the agency
• Plans a program of work to ensure workload is carried out
• Ensures that there are sufficient cleaning materials, keeping a stock check
• Supports and assists in maintaining a high standard of laundry
• Adheres to the agency’s policies/procedures in relation to Health & Safety
• Follows guidance of the manufactures in the use and maintenance of equipment and the washing/cleaning of clothing

Required Competencies

• Proficient in Office365
• Previous work experience in a social service environment as a volunteer or in a support capacity
• Excellent communications skills, both verbal and written
• Basic communication skills, both oral and written
• Energetic and self-directed, with effective time management and organizational skills - including the ability to deal with several priorities at the same time
• Well-developed inter-personal, conflict resolution and negotiating skills

Working Conditions

Front-line staff are exposed to emotionally disturbing events, such as: medical distress, threatened/actual serious injury, violence, abuse, and death; where clients may be experiencing fear, terror, hopelessness, rage, self-harm and conflict. It is understood and accepted that you will be working in distress and/or high-stress situations, which may include emergency response where resiliency and stress tolerance and the ability to maintain composure, remain calm and focused is imperative. Exposure to bodily fluids may also occur.

Why the DI?

The DI aims to be an “Employer of Choice” and affords each employee an opportunity to help make a real difference in our community, and more importantly in the lives of less privileged people. We take great care in hiring the right people who fit, and who share our outlook on the value of people. We believe in living our values in every word we speak and in every action we take, and we want people who understand this commitment.

Our Culture

Our values form the cornerstone of our culture:

RESPECT: Our actions honour the rights, differences, and dignity of others

COMMUNITY: Through collaborative partnerships, we work together as a team, building inclusive communities

KINDNESS: We accept each person’s uniqueness with compassion and empathy

WELLNESS: We promote, provide and support holistic wellbeing

ACCOUNTABILITY: We operate with transparency and integrity in both our relationships and our commitments.

Our Compensation

Some of the great benefits the DI has are agency paid:

• Life Insurance and Accidental Death & Dismemberment (AD&D)*
• Sick days
• Wellness days
• Medical & Dental coverage
• Long-Term Disability*
• Vacation days
• Critical Illness Insurance*
• *Employees will be enrolled in Long-Term Disability, Life and AD&D and Critical Illness Insurance, paid for by the employee. This is mandatory and may not be opted out of
• Homewood EFAP

Benefits are based on employment type and usually available the 1st of the month following your start date. If you are successful in obtaining employment with the DI, Human Resources will discuss your eligibility for benefits with you.

Alberta Living Wage Employer

The DI is an Alberta Living Wage Employer. This means we are committed to paying our employees a living wage that allows them to meet their basic needs and participate in their communities. A living wage is different from minimum wage in that minimum wage is mandatory and the same throughout the province while a living wage reflects what people need to cover the actual costs of living in their communities. Payment of a living wage is a voluntary commitment from employers to go beyond the minimum. Visit to learn more about the living wage.

The DI is an equal employment opportunity employer. We are committed to and support equal employment opportunity for all individuals without regard to race, religion, color, national or ethnic origin, gender, age, sexual orientation, gender identity, disability, or veteran status.

If you are an applicant in need of accommodations or special assistance throughout the interview process, please submit a request by email to [email protected]

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