It Support Specilaist Jobs

About us:

AVASOis an IT solution provider with coverage in more than 150 countries as well as global distribution capabilities.

We have a proven track record of success in providing best-of-breed technology solutions to enterprises of all sizes, including some of the world’s largest brands.

Website: https://www.avasotech.com/

Job Summary

Position: IT Support Specialist

Location: Halifax, Canada

Position Type: Full-time Permanent- Onsite

:

• Perform 1st or 2nd deskside support services troubleshooting & remediating hardware, software, and network-related issues for end-users.
• Manage IT asset inventory as required.
• Provide break-fix services.
• Deal with 3rd party IT vendors as required.
• Handle bench repairs & remedial maintenance
• Perform desktop and COTS software installation/upgrades including staging & imaging.
• Provide 1st or 2nd-level help desk support to end-users.
• Perform LAN and internet working-related activities.
• Perform IMAC (installs, moves, add, changes) services on hardware on desktops, laptops, tablets, flat panel monitors, printers, point of sale (POS) + peripherals, routers, firewalls, switches, access points, & servers

Knowledge, Skills, and/or Abilities Required:

• 1-2 years of hardware, software (Windows 7/10), and end-user support experience
• Ability to work independently or as part of a team.
• Ability to complete tasks effectively with minimal supervision.
• Possess a minimum of a Diploma from a recognized IT program.
• Strong verbal and written communication skills
• Must be a self-starter who can manage multiple tasks concurrently.
• Demonstrate junior-to-intermediate internet working and troubleshooting skills.
• Available to work flexible work schedules.
• Excellent customer service skills
• A+ certification required and other IT industry certifications from CompTIA, Microsoft, Cisco, or other OEMs (Dell, Toshiba, Lenovo, HP, etc.) preferred.

Visa Requirement:

• Must be a citizen or must be legally authorized to work in Canada without any need for a Visa Sponsorship.