Investigations & Threat Mgt Specialist

Requisition ID: 39178

Organization

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), and səlilwətaɬ (Tsleil-Waututh) Peoples, Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable cities and is working towards being the greenest city in the world. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, decolonization, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and rewarding workplace.

Main Purpose & Function

The Threat Management Specialist coordinates and conducts protective investigations and threat assessments for all City Departments using best practice based investigation and assessment methodology. The position provides threat and risk analysis to support CPS programs and strategic planning process and management plan. In addition, the position will be required to develop and deliver training and awareness programs to support a culture of safety and security across the City.

The Threat Management Specialist reports to the Manager, Threat Management & Investigations. This position will provide expertise and leadership to Mayor and Council, senior management, security professionals and impacted stakeholders. This position will also come in contact with and provide advice to staff who have been threatened or experienced violence in the workplace. The position maintains close working relationship with key corporate internal customers including Occupational Health and Safety, Facilities Operations and Management, Corporate Communications, Human Resources, Labour Relations and Risk Management.

Other key contacts include Legal Services, Social Policy, Office of Emergency Management, Real Estate Services and REFM senior management team; the Vancouver Police Department, WorkSafe BC, Corrections Services Canada, BC Corrections Branch, Sheriff Services, Canadian Secret Intelligence Service, Federal and National Security agencies and/or other local, provincial and federal law enforcement, and other related corporate and government agencies.

Specific Duties & Responsibilities

• Implements strategies to create a protective and safe environment for City staff and others who use City facilities.
• Designs and implements personal safety plans to mitigate threats to employees and elected officials.
• Conducts protective investigations and threat assessments including those related to threats of homicide, suicide, physical, sexual and domestic violence, and stalking. In addition this position completes protective intelligence briefings and threat assessments related to high profile/high security special events.
• Provides key input into the development of high security event management plans for specific activities or events that may require security involvement; and participates in the debriefing and evaluation of completed events. May be required to testify in court, arbitrations, and tribunal. The successful candidate must be able to defend investigative strategies, assessment conclusions and justify recommended threat management strategies. Independently conducts and coordinates non-threat related corporate investigations; manages the completion of investigations, maintains investigative files and completes briefings and reports as required.
• Provides an on call function to the Corporate Protective Services department and attend to emergency situations outside of regular business hours.
• Arrange referrals of distressed workers, excluded staff, and other members of the City of Vancouver operational environment to appropriate mental health or other professionals as needed.
• Participates as a key member supporting the work of the City’s Threat Management Unit (TMU).
• Implements close protection strategies related services for elected officials, and senior leadership or other at-risk stakeholders.
• Prepares and presents assessment briefing/reports, to include risk mitigation recommendations, while managing sensitive or confidential information.
• Assists in the development and implementation of policies and procedures to protect city staff against threats, or violence.
• Delivers training, education and awareness programs for managers and staff related to security procedures & awareness, personal safety and the prevention and management of aggressive behavior.
• Assists in the development of site security management plans where a nexus of violence risk exists.

Qualifications

Education and Experience:

• Post-secondary education in a related field (minimum 2-year diploma) or equivalent education and experience Membership in a professional association such as the American Society of Industrialized Security (ASIS), the Canadian Association of Threat Assessment Professionals (CATAP), or a similar recognized industry organization.
• Experience in adult focused threat management and protective investigations in corporate or public sector environments.
• Experience in the development and delivery of personal safety, de-escalation and violence prevention training to front line staff in a public sector environment.
• Training and experience in the use of Professional Structured Judgmental threat assessment tools (i.e. WAVR-21, HCR-20, SARA, SAM, RSVP, Cawood Assessment and Response Grids, or similar tools)
• Training and experience in the conducting of corporate investigations, including the gathering and handling of evidence, interviewing, and investigative case management.

Knowledge, Skills And Abilities

• Skilled in conflict resolution and the ability to identify potential pitfalls and problems areas
• Ability to develop and foster relationships and collaborate with client groups and colleagues
• Above average verbal communication skills and ability to de-escalate volatile individuals and situations
• Working knowledge of related legislation and statutes including WorkSafeBC violence and harassment related regulations, BC Human Rights Act, and the Criminal Code of Canada.
• Ability to prepare and deliver training material
• Ability to handle confidential and/or sensitive information with a high degree of discretion and impartially Ability to self-manage caseloads, work independently and manage tasks, and schedules effectively
• Ability to work in high stress situations with individuals who may be experiencing an emotional crisis, acting inappropriately and directing direct or veiled threats of violence
• Good computer skills and working knowledge of computer information access and protection
• Ability to exercise tact and discretion and work effectively within a team environment
• Ability to converse with, writes reports for, and create/deliver presentations in ways that support problem solving and planning

A current and valid BC Driver’s License and a Satisfactory driving record

A Police Record Check is a requirement of this position. A clearance requires the absence of any criminal charges or convictions related to this position.

Where operationally appropriate and subject to change, the City of Vancouver has a Flexible Work Program. This program allows staff to work remotely 1 – 4 days a week from locations that are a daily commutable distance from their work at a City worksite. At this time this position is eligible to be part of the Flexible Work Program.

The City’s COVID-19 vaccination policy is currently suspended and as a result, vaccination against COVID-19 is not required at this time. However, should circumstances change and the City deem it necessary to re-introduce such policy, you may be required to provide proof of vaccination against COVID-19 in order to be eligible to continue performing your duties.

Business Unit/Department: Chief Safety Officer (1090)

Affiliation: Exempt

Employment Type: Regular Full Time

Position Start Date: September, 2023

Salary Information: Pay Grade RNG-080: $92864 to $116070 per annum

Application Close: August 11, 2023

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous peoples, people of colour, 2SLGBTQ+ persons including all genders and persons with disabilities are encouraged to apply. Accommodations will be provided upon request during the selection process. Learn more about our commitment to diversity and inclusion.

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In addition to uploading your cover letter and resume, part of the application process may include answering application questions related to the preferred requirements of the role which may take approx. 5-10 minutes. Cover letters should express interest and highlight additional information relevant to the position and resumes should include a summary of skills and experience related to the position.