Human Relations Advisor (Hybrid) 23-16

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Vision Statement

We are an innovative partner, mobilized to share hope wherever there is hardship, building communities that are just and know the love of Jesus.

Core Values

The Salvation Army Canada and Bermuda has four core values:

Hope: We give hope through the power of the gospel of Jesus Christ.

Service: We reach out to support others without discrimination.

Dignity: We respect and value each other, recognizing everyone’s worth.

Stewardship: We responsibly manage the resources entrusted to us.

About the Position

The Human Relations function is committed to creating a work environment where people experience:

• A sense of hope and optimism;
• An environment of trust; and
• Meaningful work;
• Inspired results.

The Human Relations Advisor provides human resources provides recommendations, advisement, and assistance in HR-related areas such as recruitment and retention, leaves and disability management situations, and workplace wellness, health, and safety, employee files, conducts employee orientation and training, benefits and services, and personnel research. Assists with providing advisement regarding the processing of payroll and HR-related paperwork for Divisional Headquarters, ministry unit (MU) leaders employees in the Corps, CFS, Thrift Stores, Kettles and Provincial Camping in the Ontario Division. This position supports the delivery of human resources programs, services, and initiatives at Lawson Ministries in Hamilton.

KEY RESPONSIBILITIES:

Human Relations

• Assist with the disciplinary process by drafting letters, may assist with fact findings and documentation, and scheduling meetings; may participate in investigations as assigned
• Provide advisement on full cycle recruitment - including but not limited to completing PCR/RTF, job postings, pre-screening, scheduling & conducting interviews, conducting reference checks, advise supervisor/manager in the selection process, preparing offer letters; on-boarding and general orientation of new employees
• Provide general advisement and support to other leadership team members in matters such as personnel and human resources
• Assist in the development/review of Ministry Unit Employee Handbooks, Employee Orientation Process and policies & procedures relating to Human Relations
• Recommend ways and methods of improving the overall employee experience
• Research issues as required by the Senior Human Resources Advisor
• May participate in divisional Human Relations strategic planning

Job Evaluation/ Support Management

• Assist Ministry Unit in the creation, review and update of job descriptions and competencies requirements of each job; audit job descriptions for accuracy and relevance in keeping with territorial requirements
• Support Ministry Unit leadership with the development or revision of job descriptions and through the territorial job evaluation process
• Develop, assess, revise, and communicate divisional job evaluation processes to ensure effectiveness and efficiency

Leave and Disability Support Management

• Respond to general queries and provide support, including but not limited to group insurance, RRSP, payroll, Manulife/disability; WSIB and e-claims processes
• Assist with occupational and non-occupational return to work and employment accommodation

Recruitment, Selection, Orientation and On-Boarding of Personnel

• Assist with creating and maintaining orientation tools and relevant documentation and resources
• Assist Ministry Unit management in the recruitment and orientation cycles
• Assist Ministry Unit with drafting and reviewing employment offer letters as required.
• Assist Ministry Unit with recruitment and hiring packages as necessary
• Provide human relations advice to Officers/ Ministry Unit Leaders in the recruitment of the right talent and where applicable provide support in coordinating employee transfers
• Assist Ministry Unit in recruitment and selection of the right candidate, review and prepare interview questions as needed etc.
• Review and maintain recruitment and orientation procedures/processes and associated documentation

Administration, HR Processes, File Documentation and Data Integrity

• Support HR Operations and Ministry Unit with HRIS data audits to ensure HRIS data integrity; submit requests for the set-up of jobs linked to MU RESPC
• Assist with the maintenance of the DHQ employee contact list
• Assist with the creation and implementation of effective human resources practices and processes
• Provide guidance and support to Ministry Unit contacts with group insurance, group RRSP and HRIS
• Prepare and maintain reports, correspondence and other documentation that is necessary to carry out Human Relations functions
• May process and maintain HRIS for Ministry Unit

Communication and Training

• Provide training materials and tools to the Ministry
• May participate in development, implementation, and facilitation of training initiatives, providing tools and materials to Ministry units to facilitate training initiatives, in collaboration with territorial staff
• In collaboration with the Senior Human Relations Advisor, may assist with the development and implementation of training strategies for the Ministry Unit

Compensation, Benefits and Payroll Administration

• Assist Ministry Unit with ensuring that employee benefit forms are completed and submitted to TSA Employee Benefits, uploaded into UltiPro/employee file in a timely manner; includes but not limited to enrolments, changes/updates
• Ensure all DHQ employees’ personnel files are maintained in accordance with Salvation Army Policies and Procedures.
• Manage and track DHQ employees Group Benefits eligibility and probationary employees for further follow up plan to ensure employees are enrolled in the plan; educate and advise on Group benefits options etc.

Learning and Development and Performance Management

• Assist the Department Managers to source for appropriate training for staff development
• Process all applications for workshops/courses/education assistance as approved by the appropriate Manager, Director, Regional Human Relations Manager
• Ensure Probationary Reviews and PEAC Reviews are completed by DHQ Managers/Directors as required

Health, Safety and Employee Wellness

• Monitor and follow up on employees modified duties plan and Long-Term disability
• Provide oversight to WSIB claims and other health and safety matters as required, including supervision of the Early and Safe Return to Work Program
• Ensure that proper procedures are followed in the event of a workplace injury or illness, conducting incident investigations when required
• Process WSIB claims including the timely processing of documentation to WSIB and e-claims

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• Completion of a Post-Secondary College Diploma in Human Resources or equivalent
• Completion or working towards completion of valid HR designation (i.e., CHRP)
• Alternative combinations of education and experience may be considered

Experience and Skilled Knowledge Requirements

• Experience in the administration of benefits and compensation programs
• Strong knowledge/familiarity of relevant HR legislation and regulations within the Employment Standards Act, Human Rights Code, Occupational Health and Safety Act, and all other applicable legislation and regulations
• Experience developing and maintaining processes to ensure efficiencies and effectiveness
• Minimum of 3 years of prior related experience in a human relations function/field
• Valid Ontario Class “G” driver’s license, clean original copy of driver’s abstract that is satisfactory to The Salvation Army, in its sole discretion, is required.
• Proficient with computer and Microsoft applications
• Experience and working knowledge in HRIS/payroll administration; knowledge of UltiPro preferred

PREFERRED SKILLS/CAPABILITIES:

• Outstanding interpersonal relationship building skills
• Strong attention to detail and accuracy
• Able to work in a consultative, diplomatic and tactful manner
• Excellent organizational skills and time management skills; a flexible self-starter with the ability to multitask
• Self-directed with an ability to work cooperatively with others and support a working climate that is positive and mutually supportive
• Speak, listen, and write in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques in both one-on-one and group settings
• Demonstrated aptitude in problem solving; the ability to take initiative to leverage approaches for effectiveness and efficiency
• Ability to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening as required
• Positively influence others to achieve results that are in the best interest of the organization
• Strong sense of integrity, professional ethics, attention to detail, meticulous with the ability to always maintain confidentiality
• Must be able to establish credibility quickly within the organization as a trusted advisor

Compensation

The target hiring range for this position is $48,178 to $60,223, with the ability to progress to a maximum of $72,268. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

Other Details

The Salvation Army will provide reasonable accommodation upon request. Please let us know if you have a need for any accommodation.

We thank all applicants and will contact the candidates selected for the next steps. Internal Applicants, please speak with your manager about your intentions before submitting your application.