Home Delivery And Click And Collect Coworker

WHY WE WILL LOVE YOU
•You have at least 6 months of customer service work experience in retail, distribution, or similar environment
•Your coordination skills are top notch – you can brush your teeth, iron your clothes, feed the dog, make a cup of coffee, and just get things done in a beautiful, quick, effortless sequence (or something like that!)
•You have an amazing attention for detail and can effortlessly juggle multiple priorities while keeping a smile on your face
•You are a total people-person and can strike up a conversation easily
•Organization is your middle name… (or it should be because you are all for it!)
•You are very comfortable with computers and are generally technology-savvy
•You are totally cool with working in a physically demanding, fast-paced, environment (where you may have to lift heavy items that weigh up to 50 lbs. at any given time)

YOUR RESPONSIBILITIES
•Be an IKEA Ambassador by recognizing that the customer experience depends on your core ability to prepare and deliver the right products to the right customer quickly and efficiently
•Pick and stage deliveries for customer pick-up, ensuring order accuracy
•Be aware of daily and weekly service delivery targets
•Assemble furniture when required to determine quality/usage issues
•Maintain stock accuracy and inventory integrity
•Stay knowledgeable on IKEA products, in-store and online specials, as well as all applicable internal policies and standards
•Assist your team members with additional duties, as required

TOGETHER AS A TEAM
At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!




JUST SO YOU KNOW
In the IKEA world, this position is officially referred to as: Home Delivery Co-worker
Please note: This position requires the submission of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position.