Full Time Pharmacy Assistant

Harrisville Pharmacy is hiring a long-term care pharmacy assistant to join our team. As a pharmacy assistant, you will report to the pharmacy manager and will work alongside our professional team members, directly supporting a group of LTC Homes and Retirement Communities.

The pharmacy assistant is an integral part of a diverse team and is responsible for providing high-quality client customer service in the pharmacy and front of store, as well as assisting in maintenance and operations of the pharmacy.

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In addition to long term care pharmacy operations, the successful applicant will also assist with community-based pharmacy services, such as drug distribution. Approximately 75% of their time will be devoted to long term care.

Long Term Care

• Prepare and distribute all documentation required for the facilities including, but not limited to, MARs, TMRs, and account invoices.
• Any other tasks required for the successful provision of long-term care pharmacy services.
• Prepare daily and weekly deliveries to care facilities and retirement homes.
• Preparing and managing an emergency drug supply for use by the facilities.
• Data entry of new drug orders and sending batch cycles to the central fill facility for packaging.
• Managing new facility admissions to ensure that all required information is received and recorded in the pharmacy management software.

Community-Based Drug Distribution

• Maintain the operation of the pharmacy such as managing pharmacy supplies, cleaning of the pharmacy, following controlled drugs and substances standards, as well as administrative tasks such as document filing and managing manual third-party claims.
• Prepare level “A” compounds under the supervision of a pharmacy technician or pharmacist.
• Perform all tasks related to dispensing of prescriptions including, prescription drop-off, data entry and packaging, under the supervision of a pharmacy technician or pharmacist.
• Manage pharmacy inventory including order and receiving of product, maintaining adequate levels of product, and managing expired product.

Professional Services

• Identify and schedule clients for clinical services, using an appointment-based model and assist the pharmacy technician or pharmacist with clinical services, such as triaging clients and performing clerical tasks, as needed.

Customer Service

• Interact in a caring and empathetic manner with all pharmacy clients.
• Promptly answer the phone in a professional and friendly manner.
• Refer clients to the pharmacy technician or pharmacist as required, based upon their needs.
• Perform all cash functions for pharmacy, home health and wellness and front store clients.

Operational

• Adhere to and implement all federal, provincial and company standards and code of ethics.
• Ensure all privacy requirements are continuously met, in accordance with federal and provincial laws.
• Assist with the operation of the front store including ordering and receiving product, merchandising of product, cleaning and maintenance of the front store and helping clients locate products.

Job Requirements

• Possess above average communication and organizational skills.
• Must be able self-directed and work independently.
• Previous experience in a Canadian pharmacy is a minimum requirement and a LTC pharmacy is preferred.
• Ability to work in English and French is considered an important asset for this position.