Administrative Assistant - Full Time $32-38Hr Monday-Friday Bonus Asap

Agency: Department of Healthcare and Family Services

Job Posting ID:GC30419

BPIS:09172

Group:A

Start Date:08/23/2023

Closing Date:09/13/2023

Salary:$5,246 - $7,827 (Anticipated starting salary non-state $5,246)

Job Type:Salaried Full Time

County:Cook

Number of Vacancies:1

Plan/BU:RC028

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this positionMUSTapply electronically through theillinois.jobs2web.comwebsite. State of Illinois employees should click the link near the top left to apply through theSuccessFactorsemployee career portal.

If you are seeking a Transfer:Please remember to upload a State of Illinois Department of Central Management Services American Federation of State, County, and Municipal Employees (AFSCME) - Transfer Request Form. State of Illinois employees should click the link near the top left to apply through theSuccessFactorsemployee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

Posting Identification Number GC30419

Job Posting Details:

The Department of Healthcare and Family Services, Office of the General Counsel, is seeking to hire an Administrative Assistant to work within the Bureau of Administrative Hearings (BAH). The task range includes: Staff assistant to the Bureau Chief and the Fair Hearings Section Chief, responds to sensitive legal inquiries concerning hearings and final administrative decisions, serves as liaison with Manage Care Organizations for all Manage Care appeals, assists with developing and conducting training for office staff, drafts memorandums and executive summaries.

The ideal candidate will demonstrate the ability to exercise sound judgment in the identification of priorities, to work collaboratively with internal and external partners, to proactively address issues, and to ensure timely completion of all work. The ideal candidate will exhibit strong leadership skills to achieve set goals while demonstrating independent initiative and will possess strong written and verbal communication skills. The ideal candidate will demonstrate excellent organizational skills, the ability to record, track and maintain confidential information. HFS values employees with different backgrounds, life experiences, and talents.

Employees receive a robust benefit package including:

• (13-14) paid holidays annually (based on start date)
• Monday-Friday work schedule
• Pension Plan
• Health, Life, Vision, and Dental Insurance
• Employees earn (3) paid Personal Days annually
• Paid Maternity/Paternity Leave
• New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually
• Employees earn (12) paid Sick Days annually
• Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)
• Flexible work schedules are available in many program areas. (Remote work may be an option for certain positions.)

If you are seeking a new opportunity, and this position appeals to you, please apply today!

At the Illinois Department of Healthcare and Family Services (HFS), we value staff as our greatest asset. We work in a spirit of teamwork to help millions of Illinoisans access high quality healthcare and fulfill child support obligations to advance their physical, mental, and financial well-being. We provide healthcare coverage for children and adults through Medicaid and other medical programs, and we help ensure that children receive financial resources from both their parents through Child Support Services. The HFS Office of the Inspector General investigates, audits and reviews program activity to ensure the integrity of our programs is maintained.

HFS is committed to promoting and preserving a workplace culture that embraces diversity, equity, and inclusion. We welcome and value employees with different backgrounds, life experiences, and talents. It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement. In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation. HFS is an equal opportunity employer.

• Serves as point person and liaison with Managed Care staff for all Managed Care appeals, including determining the validity of new appeal requests, registering, tracking and coordinating schedules
• Serves as staff assistant to the Fair Hearings Section Chief
• Responds to sensitive and controversial legal inquiries concerning hearings and decisions
• Serves as the Bureau training coordinator for on-going administrative support unit staff trainings
• Represents the Bureau Chief in office meetings and in public/private sector program/policy advisory committee meetings in conveying the legal requirements and policy considerations that the hearing process must follow
• Serves as office manager for the section
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above

• Requires two (2) years of professional experience in a public or private organization
• Requires knowledge, skill, and mental development equivalent to completion of (4) four years of college, preferably with courses in public or business administration

• Two (2) years of experience working with internal and external stakeholders
• Two (2) years of experience developing and conducting presentations for a legal office
• Two (2) years of experience working in a legal office assisting with hearings and appeal processes
• Extensive knowledge of technical legal reporting
• Intermediate proficiency in the use of computer systems to research, register and track hearing appeal requests, such as the Key Information Delivery System (KIDS), Client Database Program, and Integrated Eligibility System (IES)
• One (1) year of experience developing of training materials
• Two (2) years of experience responding to legal inquires maintaining confidentiality and handling sensitive information with professionalism

• Requires the ability to utilize and maintain state issued equipment such as a laptop
• Requires the ability to travel in the performance of duties, with overnight stays as appropriate
• Requires the ability to pass a background check
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description

Work Hours:8:30 a.m. - 5:00 p.m. Monday - Friday

Work Location:69 W Washington St Chicago, IL 60602-3134

Agency Contact:[email protected]

Job Family:Office & Administrative Support

This position DOES NOT contain “Specialized Skills” (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon. If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid

Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.

The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

• [email protected]
• [email protected]

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