Fulfillment Supervisor Jobs

Goodfood (TSX:FOOD) is a leading online grocery service in Canada, delivering fresh meal solutions that make it easy for members across many regions to enjoy delicious meals at home every week. Goodfood's mission is to make the impossible come true, from farm to kitchen, by enabling members to do their weekly meal planning and grocery shopping in minutes. Goodfood members get access to a unique selection of products online as well as exclusive pricing made possible by its world-class direct-to-consumer fulfillment ecosystem.

Location: Unit #165, 572 Aero Drive NE, Calgary, AB

Responsibilities

Management of Employees

• Manage, delegate and coordinate the work within the team according to the objectives set;
• Make suggestions to the Manager of shipping in terms of time, organization of teams and manpower needs;
• Settle first-level conflicts by being fair and equitable;
• List and document absences, delays or behaviour problems and notify the manager when an intervention is required (disciplinary opinion);
• Ensure supervisors responsibilities are followed;
• Train new employees and aim to empower them in their work;
• Make sure all carriers are coming and leaving on time, and that all pallets are loaded correctly;
• Make sure your teams has everything they need to operate for the whole shift (eg: recipes cards, recipes, proteins, box, icepack, etc);
• See improvement of production standards (work and personal techniques);
• Maintain good working relationships and motivate employees;
• Participate in different meetings and make suggestions for situations to improve.

Health / Safety And Hygiene / Sanitation

• Ensure that cleaning and storage of rooms and equipment are completed at the end of each shift;
• Ensure continuous improvement of practices.
• Promote the maintenance of workplaces and clean and safe equipment;
• Ensure the application and respect of the standards of health and safety at work and rules of hygiene and sanitation with the team;

Quality Control

• Analyze and correct quality issues each week.
• Ensure that the products conform to the specifications and meet Goodfood Market quality standards (good quantity, adequate packaging, positioning in the box, respect to temperatures etc.);

Productivity

• Support the Shipping Manager with mounting reports and shipping data;
• Ensure the optimization of staff utilization within his team (such as: controlling and distributing overtime equitably);
• Optimize the use of time and equipment.

Experiences and Competencies

• 6-10 years of relevant experience.
• Technical education (3-year college diploma);

Why Goodfood?

Our team strives to give our members a world-class customer experience. We believe in being ambassadors of the brand to make the impossible come true from farm to table!

What We Have To Offer Our Employees

• Employee Perk Programs
• Annual bonus program
• Personal Days
• Competitive Group Insurance
• Annual fitness credit