Fitness & Wellness Coordinator Jobs

The Canada Games Centre (CGC) is a vibrant multi-sport community and recreation centre in Halifax, Nova Scotia. We are a 176,000 sqft facility operated by a non-profit society committed to promoting physical literacy, fitness and wellness, and to supporting the needs of high performance sport & athlete development. The Centre runs sport and recreation programs, camps, fitness classes and so much more in an inclusive environment. Located in Mi'kma'ki, the ancestral and traditional lands of the Mi'kmaq people, the CGC acknowledges the Peace & Friendship Treaties signed in this Territory and recognizes that we are all Treaty People.

Together, we inspire healthy active living.

Position Summary

The Fitness & Wellness Coordinator position is responsible for the coordination of the day-to-day operations of the fitness centre, personal trainers, fee-based group programming, and group exercise offerings at the Canada Games Centre. Responsibilities include staff scheduling and training, program planning and implementation, assisting in the promotion of membership opportunities with the membership team and providing resources and support to guests and staff.

This position reports directly to the Manager, Service Operations and will aid in providing support and leadership to a staff team of approximately 15 desk staff, a personal training team of approximately eight (8), and a group exercise instructor team of approximately 45. In addition to a commitment to exceptional customer service and a positive member experience, the Fitness & Wellness Coordinator must be highly organized, sales and customer service focused, manage time effectively, and complete correspondence with members and users of the Canada Games Centre in a timely and efficient manner. This is a client focused role where professionalism and networking are the keys to success.

Responsibilities

Responsibilities

• Track inventory, supplies, and develop maintenance schedules and service cycles as per equipment guidelines
• Evaluate staff by providing on-going verbal feedback and periodic, written job performance evaluations as per the organizations Performance Management system
• Identify staff training needs and conduct orientations as necessary
• Responsible for the daily supervision, hiring, leadership, task assigning, and scheduling of the fitness centre staff, group exercise instructors, personal trainers, and fitness contractors
• Ensure the safety of staff members and fitness users and evaluate systems and procedures on a regular
• Ensure programs exceed revenue targets
• Make recommendations on small equipment purchases and identify cost cutting solutions within the department
• Responsible for coordination of equipment maintenance and operations with CGC staff and external service providers
• Hours will consist of dedicated administrative/customer focused hours combined with group fitness instruction or program delivery/facilitation

basis

• Oversee the creation of programs for fitness users, group fitness participants, and various interest groups in

collaboration with other relevant departments

• Work in conjunction with the staff team to coordinate programming to maximize the use of the fitness

delivery spaces

• Establish and lead personal training sales targets and ensure they are met and/or exceeded
• Assist membership department with corporate membership partnerships in the community by arranging

Personal Trainers and demonstrations

• Assist in the creation of partnerships with community organizations to facilitate wellness workshops and

fitness classes within the facility or at an external venue

• Build relationships with local sport organizations and develop training schedules with staff and contractors

to delivery sport specific training

• Assist in developing and expanding any procedural documents and training materials necessary for endusers
• Prepare and submit payroll for staff
• Communicate effectively and in a timely manner with public, user groups, and staff
• Generate daily/weekly/monthly reports for various internal and external end-users
• Stay relevant with changing fitness trends and equipment needs

and staff

• Complete additional projects as assigned by the Manager, Service Operations
• Be the lead for the organizations Wellness@Work program

Qualifications

Qualifications

Education & Experience

• Degree in Business, Recreation Management, Kinesiology/Kinetics or related discipline, or equivalent

combination of education and experience

• Strong background in fitness, programming, recreation, and the health & wellness industry
• Participate in department meetings, provide updates, and liaise with fitness instructors, personal trainers,
• Ability to work independently and as part of a team
• Demonstrate excellent verbal, written, and oral skills

and the Senior Management Team of the centre.

• Possess strong coordination, collaboration, and leadership skills
• Knowledge of budgetary processes and reporting systems
• Ability to successfully evaluate program successes and failures
• Ability to coach, train, and guide staff and volunteers

Mandatory Qualifications

• Supervisory and leadership experience
• Minimum 3-5 years' experience working in the fitness & wellness industry in a supervisory position
• Fitness Instructor Specialist certification (or equivalent)
• Detail oriented coupled with strong communication and customer service skills
• Additional fitness certifications, e.g., Older Adult Specialist, TRX, Kettlebell, Spin, Yoga, etc.
• Current First Aid certificate (Standard or CPR-C)
• Customer management, sales, and corporate partnerships/relations experience
• Ability to exercise discretion, good judgement, tact, and maintain a high degree of confidentiality
• Experience working in a community recreation, fitness setting
• Experience scheduling staff in different areas
• Strong organizational and negotiation skills along with demonstrated ability to multi-task
• Proficient in Microsoft Word and Excel

Desirable Qualifications

• AED Certification
• Knowledge of Legend computer software system

Are you interested?

Working Conditions

• This position requires full-time work, 35+ hours per week, with flexibility for working hours between 5:30am

and 10:00pm, Monday through Sunday, mornings, evenings, and weekends. This includes the potential to

be on call when required by facility operations and schedule demands and to serve as the Person on Duty

(POD) on our duty schedule with other facility Coordinators/Supervisors/Assistants.

• Working conditions in general, subject to seasonal programs, evening meetings, budgetary planning

exercises or individual projects or events. May require evening hours for internal meetings or other

community meetings.

• This position may include heavy lifting of supplies and equipment and may be exposed to loud noises and

will require an individual to be able to concentrate in a busy environment

• Psychological Demands: Potentially high stress environment due to multi-task requirement and customer

expectations

Notes

• Criminal Record & Child Abuse Registry checks will be required as part of the hiring process

What's in it for you?

• Organization committed to extraordinary staff and customer experience
• Free facility membership
• Group benefits and RRSP plan
• Education allowance
• Free parking and proximity to Halifax Transit
• Amazing team environment

Compensation

Salary will be based on a range from $42,000-$58,000 commensurate with education and level of experience.

Applications Instructions

To apply, please submit a cover letter and resume, outlining how you meet the specific qualifications listed in the job

posting to Wasan Nayfeh at [email protected] by Thursday, July 27th, 2023.

Please include your full name and the position you are applying for in the subject line. Failure to properly identify

your application or attach working documents may result in your application being omitted.

We are a welcoming and supportive environment whose goal is to be a diverse workplace representative of the

citizens we serve. Indigenous people, persons with disabilities, African Nova Scotians, racially visible persons,

women in occupations where they are under-represented, and the LGBTQIA2S+ community are encouraged to selfidentify

on your application.