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Field Services Project Manager

Company

Schneider Electric

Address Montreal, Quebec, Canada
Employment type FULL_TIME
Salary
Category Appliances, Electrical, and Electronics Manufacturing
Expires 2023-06-12
Posted at 1 year ago
Job Description
The Field Services Customer Project Manager, will manage execution of Field Services customers projects following applicable company policies and processes.


He/She will lead project team (Design, Planning, Purchasing, Contract, On-site implementation… ) and insure customer satisfaction, safety compliance and financial performance.


He/She will manage Customer relationship and third parties within project scope. Accountable for project execution according to contract & specifications.


He/She will Lead the project Launch, lead the project team through task planning and ensure operational Project management success which includes and not limited to the following main responsibilties:


  • Time Management: Ensure project schedule is made/reviewed/updated and monitor to ensure timely completion of project
  • Ensure timely reporting and escalation to manage project events/issues impacting project performance or compliance with governance principles.
  • Project closure and project documentation archival
  • Understand project’s contractual scope or additional requirements, be pro-active to generate change order to improve GM
  • Identify and alert on execution risks. Be proactive in resolving issues. Escalate to Sales to manage claims & variation orders
  • Anticipate book to bill forecast estimation based on upcoming projects.
  • Accountability on project profitability (cost, cash flow & margin) including forecasting, engagements follow-up & re-forecasting. Ensure timely revenue recognition. Ensure appropriate actions to timely recover customer receivables (payments…) are done
  • Ensure full safety for involved parties all along project Execution
  • Cost Management: Monitor and control Project spending versus budget. Strive for gross margin improvement.
  • Ensure compliance to the statutory requirements
  • Ensure compliance to the statutory requirements
  • Project closure and project documentation archival
  • Quality Management: Continuously monitor customer satisfaction, and strive for improvement. Lead the issue resolution (hot loop) in the project and provide inputs for continuous improvement (cold loop). Proper customer communication and update
  • Conduct if necessary Lessons Learned session with Sales and Tendering team to share feedbacks.
  • Conduct if necessary Lessons Learned session with Sales and Tendering team to share feedbacks.
  • Anticipate book to bill forecast estimation based on upcoming projects.
  • Customer first point of contact on project team interaction (correspondences, emails, calls, meetings, ...) to ensure consistent execution
  • Accountability on project profitability (cost, cash flow & margin) including forecasting, engagements follow-up & re-forecasting. Ensure timely revenue recognition. Ensure appropriate actions to timely recover customer receivables (payments…) are done
  • Ensure project review happens at the appropriate level as per defined project governance process


Qualifications and Skills required:


  • Medium and Low Voltage distribution solutions and/or UPS/cooling solutions
  • Demonstrated soft skills in Negotiations, Change Management & Conflictual conversations with customers
  • English fluency is a must
  • Engineering and/or Business University Degree
  • Timely Project completion with compliance to safety, statutory requirement and good customer satisfaction
  • Good customer intimacy
  • Technical requirements
  • Project Team management (internal relationship and level of cooperation within the team) from sales, tendering to operational execution.
  • Mastering project management software tools (MS Excel, MS Project)
  • Master forecast of Project Sales & Book to Bill & GM
  • Anticipate deviations from plans and timelines. Escalate issues at the right time
  • Schneider Electric Services Offer knowledge is required
  • Project Profitability /GM improvement vs as-sold


Schneider offers:


  • Accelerate your Career in Sustainability: Sustainability has, in recent years, shifted from the margins to the center of the corporate agenda.
  • Career Development: We empower our people to grow and learn every day, developing new skills and building careers for today and tomorrow (mentoring, coaching, training, tuition reimbursement
  • Great Benefits: Competitive package, Group pension match, Healthcare plan, paid family leave, well-being programs, holidays & paid time off, recharge breaks, employee share ownership plan and more.
  • Inclusive Environment: diversity is an integral part of our history, culture, and identity. Schneider Electric builds a culture of respect where everyone feels safe to be their authentic selves.


Let us learn about you! Apply today.


Why us?


Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.


€34bn global revenue


128 000+ employees in 100+ countries


45% of revenue from IoT


5% of revenue devoted for R&D


You must submit an online application to be considered for any position with us. This position will be posted until filled


It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.