Field Services Engineer Jobs

Xerox is looking for Field Service Engineers with printer/copier repair experience working on any of the following brands of equipment: Ricoh, Kyocera, Lexmark, Sharp, HP, Xerox, etc

This is a great opportunity where you will get your own vehicle, laptop, and phone, no micromanaging, work with a phenomenal team, and you'll learn a lot.

We're an industry leader that's rapidly growing our Technical Services division and have an immediate need for professional field technicians to take care of our customers.

Primary Responsibilities:

• Achieve key productivity goals. This includes 3-4 gross calls per day, an efficiency rating (fixing it right the first time) of 50% or higher, response time commitments between 2-4 hours, and keeping parts costs to a minimum.
• Provide outstanding service to our clients. It is imperative that our customer's devices are working correctly and that they always receive top-notch service.
• Use electro-mechanical skills to repair devices. Xerox provides training by certified instructors, as well as online and in-house training. A good foundation of electrical and mechanical knowledge will help you learn our industry quickly.

Skills and Qualifications:

• Must have electro-mechanical experience, including using a multi-meter to troubleshoot electrical circuits
• IT and network-based certifications (A+, CompTIA and AWS, etc.) are a plus
• Ability to work flexibly
• Ability to read and comprehend electrical schematics.
• Valid driver's license, appropriate insurance coverage, and a clean driving history.
• This is an extremely active position that requires the ability to lift 20 Kilos, walking, standing, squatting, bending, and driving for over 50% of the workday. Safety is our top priority, especially around electrical components.
• Superior time management skills and dependability. Our customers are counting on you. We value dependable employees who are eager to meet deadlines.
• Experience in a field-based role using analytical thought processes to resolve problems.

Additional Benefits:

• Substantial growth opportunities for future career development within a supportive and collaborative company culture
• Paid time off, plus holidays and personal days
• Company vehicle