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Field Service Specialist - Robotics
Company | Attabotics Inc. |
Address | Calgary, Alberta, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Automation Machinery Manufacturing |
Expires | 2023-07-23 |
Posted at | 11 months ago |
About You
- Ability to work quickly and accurately in a shared community environment
- Good understanding of computer systems, mobile devices and other tech products
- Hands-on experience with Windows/Linux/Mac OS environments
- 3+ years of field experience
- Familiarity with remote desktop applications and help desk application (e.g. Salesforce Service Cloud)
- Valid driver’s license
- Excellent problem-solving, communication and organizational skills
- Ability to travel internationally
- Ability to provide step-by-step technical help, both written and verbal
- Other technical certifications would be beneficial
- You prioritize working safely and making sure your health and safety as well as those of your co-workers is part of your job
- Bachelor's or associate’s degree an asset
- Technical knowledge of MS SQL Server, concepts of SQL databases
- Help with the installation process of new and advanced technologies
- Represent the company as a customer facing technical resource
- Find the root causes to issues and provide solutions
- Work flexible shifts and adapt to changing work schedules
- Independently conduct preventive maintenance, upgrades or repair of the equipment and infrastructure
- Create regular reports to highlight performance KPIs and other system usage data
- Test machines that are already installed for their performance and safety
- Escalate issues to tech support team or engineering if required
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