Field Service Engineer, Gta

Role: Field Service Engineer
Location: Greater Toronto Area, Ontario
Travel: 80%
As a leading innovator of women’s health, we at Hologic are empowering people to live healthier lives everywhere, every day.
As the engine of our business, our engineering teams continually challenge our ways of working, being pragmatic in their approach to innovating. From our field service engineers who work tirelessly to reduce our customer downtime, to our manufacturing engineers who keep our laboratories and manufacturing equipment performance in perfect condition.
Our Field Service Engineers are instrumental in providing a first-class customer experience when repairing and maintaining our products on customer sites.
We are looking for a talented and skilled Field Service Engineer to join our field service team supporting our customers across Canada.
You will be experienced in providing engineering support to medical devices.
You will be comfortable travelling as required for the job, typically 5 days per week with overnight stays averaging around 70-80%.
You will love troubleshooting and finding issues to solve, the more complex the better!
But equally, you will be a fantastic communicator with our customers, setting clear expectations and be able to build a strong rapport.
Does this sound like you? Then read on!
What does your day-to-day look like?

• Accountability for maintaining assigned inventory.
• Providing emergency service and repairs using troubleshooting skills in electrical, electronic, and mechanical systems.
• Liaising with customer IT departments and assisting with information systems installations and troubleshooting.
• Routinely complete administrative paperwork, such as but not limited to: Time Reports, Expense Reports, Equipment Site Assessments, Inventory Reports, Internal Laboratory Reports, Equipment Checklists and Field Service Reports.
• Installing instruments at customer sites
• Providing basic use\maintenance training to customers.
• Preparation of laboratory design for new instrument installations.
• Planning and completing preventative maintenance on time.
• Supporting marketing activities such as exhibitions.

Not everyone can be an FSE at Hologic, to be considered we require the following:
Education : Certification in Electro-Mechanics, Electronics or similar
Experience:
We want to see your experience as a service engineer within medical devices. You will be able to troubleshoot complex electrical, pneumatic or mechanical systems.
Experience working with diagnostic laboratory / pathology equipment is strongly preferred.
You’ll be able to build meaningful relationships with your customer base and become a trusted partner.
You will have a full and clean driving license and be available to travel 80% nationally.
Fluent English required, French would be a benefit
So why join Hologic?
We are committed to making Hologic the company where top talent comes to grow. For you to succeed, we want to enable you with the tools and knowledge required and so we provide comprehensive training when you join as well as continued development and training throughout your career.
We offer a competitive salary and annual bonus scheme, one of our talent partners can discuss this in more detail with you.
From a benefits perspective, you will join our wide-ranging benefits policy including retirement savings plan, vacation, medical and dental insurance and many more!
If you have the right skills and experience and want to join our team, apply today. We can’t wait to hear from you!