Family Support Coordinator Jobs

The Family Support Coordinator is an active and constructive member of our team and coordinates a range of support services to clients, who include individuals who are diagnosed with Alzheimer’s disease and other dementias, and/or their care partners (family and/or friends).

Responsibilities

• Assess the client’s need for support and, when necessary, make appropriate referrals to other internal and external community services and resources.
• Maintain confidential, accurate and current files which contain information about individuals accessing services, and complete thorough, dated documentation for each contact with the service recipients.
• Provision of Alzheimer Society support services within a defined geographical area, including the development, implementation and delivery of individual and group activities, and the development of positive working relationships with community partners.
• Provide ongoing support services to clients (individuals with dementia and/or care partners of individuals who are affected by dementia), including: assessment of client needs/goals, ongoing individual and family supportive counselling, advocacy services, and providing information on dementia.
• Developing a care plan for support that focuses on the individual needs and goals of each client, and may include individual and/or group support, and advocacy for community support services.

Qualifications

Education

Diploma or degree in healthcare field, social services, geriatric care, or other related discipline. BSW or SSW preferred.

Experience

• Previous experience in the development and delivery of both individual care plans and group support activities.
• Previous experience with individuals and families affected by dementia.
• Previous experience with a community-based agency and/or not-for-profit agency

Equivalent combinations of education and experience will be considered.

Skills, Knowledge and Competencies

• Knowledge of community social, health and service organizations.
• Exceptional interpersonal skills.
• Excellent organizational, planning and time management skills, including the handling of multiple, concurrent issues and tasks.
• Excellent verbal, written and listening communication skills.
• Ability to work independently as well as in a team environment.
• Computer literacy, with thorough knowledge of the Microsoft Office Suite of software (i.e.,Word, Excel, Power Point, etc).
• Knowledge of other software programs relevant to maintaining data records.

Professional Licensure/ Affiliations/ Memberships/ Certificates

• Must have a valid ‘G Class” driver’s license.