External Communications & Pr Manager

Ceridian is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our brand promise – Makes Work Life Better™ – is the commitment we make to our employees, our customers and their employees, our partners, and to the communities we operate in around the world. As the pace of change accelerates, our modern technologies help our customers adapt, evolve, and win in today’s borderless, flexible, and skills-based work world.

Dayforce is Ceridian’s award-winning cloud HCM platform. Its single solution, single database, and single continuous calculation engine helps customers achieve increased efficiencies, productivity, and best-in-class compliance. Dayforce is the people platform for the global workforce.

Location: Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in the United States or Canada

About The Opportunity

With responsibilities to help build and manage Ceridian’s public relations strategies, the Manager, External Communications will play a critical role within Ceridian’s high-performing external communications team.

Their primary role will be leading awareness efforts to support Ceridian product and technology innovation, including our flagship cloud platform, Dayforce, and industry-first payroll solution, Dayforce Wallet. The candidate must have proven external communications experience in technology/software, including developing and executing PR/media relations strategy for product launches and releases. The role will support the development of strategic communication messages to external stakeholders and deliver results-focused communications strategies and tactical plans. They will work closely with several internal business units to weave together consistent and impactful narratives that support the overarching brand's objectives. The individual who succeeds in this role will excel at managing and executing awareness-building strategies in a fast-paced, highly collaborative environment.

What You’ll Get To Do

• Build awareness for Ceridian’s product and technologies across our global markets.
• Lead the development of a strategic speakers' bureau, ensuring coordination with internal stakeholders. 
• Drive communications strategies forward, from conception to execution, to support Ceridian’s innovation roadmap and award-winning products and solutions.
• Write and oversee the creation of media materials, including press releases, key messages, spokesperson Q&A, media pitches, and bylined articles. 
• Work collaboratively with Product Marketing, Employee Communications, Content Marketing, HR, P&T, Sales, and other departments to deliver effective public relations plans that support specific programs and overall business goals. 
• Serve as a thought-leader, proactively generating thought leadership ideas, strategies, and tactics. 
• Manage program measurement, budget tracking and planning processes. 
• Drive communications best practices: content, approaches, and distribution vehicles.
• Identify and assess issues management and corporate reputation risks to protect the Ceridian brand. 
• Build and foster North American and international media relationships, including those with print, online and broadcast outlets. 
• Provide support to senior executives and subject matter experts for media relations or public speaking opportunities. 

What’s in it for you

• Recognition for your contributions through excellent pay, perks, and rewards
• YOUnity diversity and inclusion programs
• Support for your total well-being through our Live Well, Work Well programs targeting all aspects of your life
• Amazing time away from work programs
• Giving where you’re living: volunteer days, Ceridian sponsored events, and our very own charity, Ceridian Cares
• Opportunities to fuel your career growth through numerous internal and external programs and events
• Encouragement to be the best version of yourself at and away from work:

Skills and experience we value

• Bachelor’s degree (communications, journalism, English or business degree preferred); post-graduate certificate in corporate communications or public relations. 
• Strong interpersonal skills with a proven ability to work well with internal and external stakeholders. 
• Exceptional talent for writing; solid communications skills (written and verbal).
• Proven understanding of, and experience in, media relations. 
• Minimum 6– 8 years in a corporate communications or agency environment, with strong business acumen. 
• Ability to work flexible hours, as required, and travel on occasion.
• Ability to thrive under pressure in a fast-paced, cross-functional organization, exhibiting agility and adaptability to change. 

What would make you really stand out

• You’re passionate about storytelling, always seeking opportunities to amplify Ceridian through earned and owned channels.
• You excel at building communications strategies that address specific business needs, integrating with other teams, and delivering results.
• You’re a trusted partner, working closely with external partners and internal business units to deliver results.
• You’re an entrepreneurial thinker who explores and owns opportunities, chasing down creative solutions to problems.
• You thrive in a fast-paced environment with the ability to manage multiple projects and deadlines.

Ceridian is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment. We provide our employees with comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced lifestyle to achieve personal and professional success. We encourage all individuals to apply for positions that fit their passions.

We thank all applicants in advance for their interest in this position; however, only those selected for an interview will be contacted.

About The Salary Ranges

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.

The range provided is in Canadian Dollars.

Fraudulent Recruiting

Beware of fraudulent recruiting activity! If you are contacted by a Ceridian Recruiter or other Ceridian employee, you will be provided with an @ceridian.com email. If you are contacted by someone who uses any other email domain, despite their use of our company logo or company name in their social media handle/profile, the contact could be fraudulent. Please also note, Ceridian will not request or send money and/or a check at any time during the recruiting or hiring process, ask you to order any equipment or supplies, or ask for any sensitive personal data, such as National ID numbers, via email or phone. Sensitive personal data is only collected post-hire, via new hire forms directly in Dayforce. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Ceridian employee, please refer to our fraudulent recruiting statement found here: https://www.ceridian.com/company/corporate/be-aware-recruiting-fraud.

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