Event Supervisor Jobs

EDMONTON, ALBERTA - Event Supervisor

Our people are the heart and soul of our business, and we are on the hunt for talented, driven, and caring individuals to become a part of our Leadership Team. Whether you are looking to gain and practice valuable leadership skills or take the next step to learn more about business management, we are here to train, mentor and develop you further into your career, while supporting your life goals.

We are looking for a talented Event Supervisor to lead our banquet department. If you are interested in hospitality, learning more about the administrative side of event planning, and developing a team with one of Canada's fastest growing hospitality groups - this is the role for you!

As a Events Supervisor you have the opportunity to develop and mentor your own team of event servers, uphold standards for your department and have a direct impact on the success of the location. You will work directly with talented chefs, the Event Manager and restaurant leaders as well as the hotel division.

What's In It For You

• Gratuities
• Complimentary meals when working
• Preferred shifts
• 15% discount for our restaurants (Moxie's, Chop, Shark Club and Rockford)
• Employee discount and Friends & Family discount for all Northland affiliated brands including Grouse Mountain, Revelstoke Mountain Resort, Sutton Hotel Group.
• Personal development and mentorship from your Event Manager

The Role

• Identifying skill and leadership potential in your crew and developing those exceptional individuals into higher roles within our company.
• Demonstrate leadership by building positive team morale
• Manage clients in an efficient yet organized manner including setting up meetings, forwarding contracts, billing, etc.
• Provide full room set-ups including A.V. and bar
• Event execution and managing quality assurance.
• Providing training, leadership and mentorship for our banquet team.
• Deliver feedback and coaching to banquet team
• Work directly with the event coordinators or hosts, problem solve in the moment when addressing questions or concerns that may arise during or before service.
• Manage the floor staff, ensure team members are dressed in uniform and delivering exceptional guest service in a friendly yet speedy manner
• Be the lead on event supervision and execution
• To direct and control events in the facility at an excellent level while maintaining and abiding by all standards, policies and/or procedures set forth by our company.
• Ensure tables are decorated correctly, food is presented well, and service goes off without a hitch

Key Requirements

• Exceptional communication skills, providing leadership to staff and managing guests
• Enthusiastic and inspiring
• Ability to create a positive working environment and provide ongoing positive feedback to colleagues
• High stamina (as you will be on their feet most of the day)
• Leadership skills that rally the team during big events while resolving conflicts and getting the job done - lead by example
• Minimum 1 year experience in an Event role or equivalent
• Desire and ability to earn the respect of your team
• Exceptional guest service skills
• Impromptu problem-solving skills when dealing with internal and external conflict
• Attention to detail

Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make meaningful, career-enhancing connections and lifelong friends along the way.

Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident in our menu, but also in our teams. Both our culinary and front of house staff members are made of people who work to make memorable experiences for our guests, from handcrafted dishes to flawless table service, focused on excellence in every detail.

Opportunities

With Our Company, You Will Have The Opportunity To

• Employee discount and Friends & Family discount for all Sandman Hotels in Canada & US
• Cultivate your own development by working with other leaders
• Grow your career in our rapidly expanding company
• Personal development and mentorship, taking part in team-building events