Event Coordinator Jobs

Reports to:Director of Sales & Marketing

Department:Sales

Principle Purpose of Job:

Events Coordinator is responsible to achieve hotel revenue, profit and customer satisfaction goals by negotiating group business and coordinating the execution of the business with other departments.

Core Competencies

• Team Work
• Accountability and Dependability
• Networking and Relationship Building
• Ethics and Integrity
• Energy & Stress
• Negotiation
• Communication
• Analytical Thinking
• Problem Solving
• Attention to detail
• Results Orientation
• Customer Focus

Key Job Responsibilities:

• Conduct site meetings with clients and attend and/or assist hotel functions when needed.
• Adhere to sales and catering policies and procedures.
• Prepare weekly banquet event orders for incoming catering clients and communicate all pertinent information to other departments.
• Follow up on guest satisfaction and share this information with the entire team.
• Creating memorable experiences for our clientele by providing efficient and courteous service.
• Ability to focus on customer satisfaction, deliver internal guest communication and understand revenue management.
• Plan, up-sell and coordinate the details of the event with clients, including space requirements, function times, equipment, menus, and billing instructions.
• Coordinate credit for catering customers with the Controller and accounting associates.
• Responsible for the day-to-day interaction with clients (telephone and walk-ins) for catering functions, social events, and conferences.
• Take the initiative to anticipate and exceed guests’ expectations.
• Promote the hotel through telephone calls, emails, and mailings.
• Any other duties and projects as assigned.

Requirements

• Experience in setting and meeting achievement-oriented goals and standards.
• Previous Sales & catering experience is desired, a minimum of 2 years’ experience in a high-volume office setting is a must.
• Knowledge of Saskatoon, Hotel and Tourism industry is an asset
• Must be proficient in Microsoft Word, Excel, and PowerPoint.
• University or college degree in Hotel Management/Business Administration is preferred.
• Capable of working under pressure, and remaining flexible in a dynamic work environment.
• Exceptional attention to detail and follows through.
• Has a strong customer service focus and is able to implement it on a day-to-day basis
• Listens to all sides of an issue to achieve a successful solution that benefits guests and associates.
• Demonstrated strong communication and problem-solving skills.
• Ability to prioritize and meet deadlines.
• Hospitality experience is definitely an asset.
• Displays a positive attitude, maintains enthusiasm, and celebrates success.
• Strong time management and organizational skills

Work Conditions:

• Noise, due to ringing phones, is unavoidable.
• Overtime may be required.
• Manual dexterity is required to use desktop computers and peripherals.
• Interacts with employees, management, and the public at large.
• Fast-paced environment and position.

Job Type: Full-time

Salary: $40,000.00-$45,000.00 per year

Benefits:

• Dental care
• Company events
• Vision care
• Paid time off
• Extended health care
• Discounted or free food

Schedule:

• Monday to Friday
• Overtime

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• Saskatoon, SK S7L 6M4: reliably commute or plan to relocate before starting work (required)

Experience:

• Hospitality: 2 years (required)