Director Of Operations, Buildings + Places

Company Description

At AECOM, we’re delivering a better world.

We believe infrastructure creates opportunity for everyone. Whether it’s improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.

Our clients trust us to bring together the best people, ideas, technical expertise and digital solutions to our work in transportation, buildings, water, the environment and new energy. We’re one global team – 47,000 strong – driven by a common purpose to deliver a better world.

Here, you will have freedom to grow in a world of opportunity.

We will give you the flexibility you need to do your best work with hybrid work options. Whether you’re working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed.

You will help us foster a culture of equity, diversity and inclusion – a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients.

We will encourage you to grow and develop your career with us through our technical and professional development programs and diverse career opportunities. We believe in leadership at all levels. No matter where you sit in the organization you can make a lasting impact on the projects you work on, the teams and committees you join and our business.

We offer competitive pay and benefits, well-being programs to support you and your family, and the development resources you need to advance your career.

When you join us, you will connect and collaborate with a global network of experts – planners, designers, engineers, scientists, consultants, program and construction managers – leading the change toward a more sustainable and equitable future. Join us and let’s get started.



AECOM Buildings + Places is seeking a Director of Operations.

The Director of Operations is responsible for planning and directing operations for the Buildings + Places (B+P) business line in Canada Region providing operational, project delivery, and technical leadership which includes: project management and delivery, technical excellence, client satisfaction, quality, safety, resource allocation, and employee development and training.

Listing of essential duties and responsibilities:

• Communicates with staff to ensure that all initiatives are delivered and executed in a positive and effective manner.
• Partnering with Finance/Project Controls to continuously improve operational excellence and acts in a leadership role to drive improvement.
• Works with business unit leaders and finance and accounting to forecast volume of work and identify deviations from plan/outlook.
• Core competencies in professional staff development, mentorship, and retention are critical. In an operations role, supports the continued growth and development of a professional environment for a creative enterprise, built on design and delivery excellence.
• Collaborates with all disciplines in the Region on delivery of business plans.
• Responsible for project delivery and client service: project staffing, workload balancing, and technical work in accordance with client expectations, contract scope of work and budget, and to company, professional, quality, safety and legislative standards.
• Analyzes operational performance for every market sector within the regional Business Line and proactively identifies areas of improvement; this includes analyzing key KPIs such as utilization, gross margin, SG&A, EBITA and DSO.
• Provides the Leadership Team support in developing the annual budget and preparing the financial outlook and other financial performance forecasts.

Knowledge, Skills and Abilities General:

Supports the Regional Business Line Leader (RBLL) for the business line and the COO for the region to effectively manage the operational and financial performance

Functional Knowledge:

Develops technical standards and implements best practices.

Acts as an advisor to clients and acts as an advisor to others on client expectations, project delivery, technical practice and business units. Serves as top advisor on projects of large scope and complexity.

Business Expertise:

Requires expertise in Operations and Project Delivery

Leadership:

Builds high performance, collaborative teams who demonstrate a strong focus on clients, a commitment to excellence and innovation, and strong employee engagement.

Impact of Position on the Business:

As a member of the regional operational leadership team, focuses on optimizing the overall performance of the region.

Interpersonal Skills:

Initiates and maintains extensive contacts with senior level region, business line and technical experts within the company and with other organizations and companies. Acts as an advisor to clients and acts as an advisor to others on client expectations, project delivery, technical practice and business units.

Minimum Requirements

• Bachelor's degree in Architecture, Interior Design, Building Engineering, Planning or related field
• 12 years of relevant experience in the Design and Building industry including 4 years of leadership

Demonstrated equivalency of experience and/or education may be considered.

Preferred Qualifications

• Willingness to see opportunity and act
• Loves challenge
• Proven delivery as Project Manager on large complex projects
• Collaborative style; team player
• 15+ years of experience in the Design and Building industry with five years in an operations role
• Master’s Degree
• Proven record of delivering work, managing teams, and development of a collaborative practice
• Ability to lead and be decisive; strategic mindset
• Proven financial and operational acumen

Qualifications

Minimum Requirements

• 12 years of relevant experience in the Design and Building industry including 4 years of leadership
• Bachelor's degree in Architecture, Interior Design, Building Engineering, Planning or related field

Demonstrated equivalency of experience and/or education may be considered.

Preferred Qualifications

• 15+ years of experience in the Design and Building industry with five years in an operations role
• Proven delivery as Project Manager on large complex projects
• Loves challenge
• Proven financial and operational acumen
• Collaborative style; team player
• Proven record of delivering work, managing teams, and development of a collaborative practice
• Willingness to see opportunity and act
• Master’s Degree
• Ability to lead and be decisive; strategic mindset

Additional Information

• Sponsorship for Canadian employment authorization is not available for this position.
• Relocation is not available for this position.

With infrastructure investment accelerating worldwide, our services are in great demand, and there’s never been a better time to be at AECOM! Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

With infrastructure investment accelerating worldwide, our services are in great demand, and there’s never been a better time to be at AECOM! Join us, and you’ll get all the benefits of being a part of a global, publicly traded firm – access to industry-leading technology and thinking and transformational work with big impact and work flexibility.

AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We’re the world’s trusted global infrastructure firm, and we’re in this together – your growth and success are ours too.

As an Equal Opportunity Employer, we believe in each person’s potential, and we’ll help you reach yours.

Join us and let’s get started.

ReqID: J10093666

Business Line: Geography OH

Business Group: DCS

Strategic Business Unit: Canada

Career Area: Business Management

Work Location Model: Please Select