Director Of Insights & Analytics

CARFAX CANADA is looking for a seasoned leader who has an accelerated growth mindset and the experience, vision and passion to take our company to the next level of data strategy, predictive analytics, quality and governance. We are looking for an individual to help us manage our high growth business and engage the emerging world of Artificial Intelligence (AI) and Machine Learning (ML) to create new value for our customers.

The ideal candidate will report directly to the Vice President, Business Development and Data Acquisition and will collaborate directly with the Head of Product and Director, Data Acquisition to establish and execute our multi-year data leadership strategy.

Working Here:

At CARFAX Canada, we’re more than just obsessed with cars. We’re obsessed with data and using it to help millions of Canadians buy, sell and maintain cars. Let’s talk about the sweet perks you’ll get when working here (i.e. what you actually want to know): Some days you’ll be taking in-house leadership training courses, other days you’ll be eating a catered lunch with your teammates. Grab a seat in the state-of-the-art office at 100 Kellogg Lane and collaborate the day away? What’s that, it’s the summer? Well, the 4-day work weeks have kicked in; enjoy those extra paid days off! Why not use one of your paid volunteer days to give back to your community? What else can we list? Competitive wages, amazing benefits, yearly performance-based bonuses, health and wellness programs, a literal award-winning culture, parental leave top-ups and all kinds of social events. To top all of this off, every day you get to choose how you get to do meaningful work with incredible people. So, looks like we’re obsessed with a few things here – data and our people!

Job Details:

The Director of Insights & Analytics will be the thought-leader and manager of our Data team. This individual will help to set and execute a multi-year data strategy while enabling and accelerating strategic CARFAX Canada projects. They will work to maintain emerging industry capabilities including big data, predictive analytics, AI, ML, and other “data products” that our customers value. The Director of Insights & Analytics will lead a high performing Data team, responsible for analytics, governance, usability, data quality, and data platform.

Position Responsibilities

• Provide strategic direction and technical leadership while coaching and developing team members.
• Partner with the CARFAX US team to identify and improve data integration opportunities.
• Contribute to machine learning workflow for product development with special attention to data cleansing and preprocessing.
• Leverage experience and knowledge required to initiate a modernization plan for our Data Framework.
• Partner with business stakeholders to ensure alignment of the data strategy with product and/or customer vertical accelerated growth strategies.
• Lead the data insights team; innovate and implement data management best practices (including data governance, quality and business intelligence) to drive maximum ROI.
• Work closely with the Data Operations group to represent Data from a business standpoint at CARFAX Canada including Data Enablement, Data Analytics, and Analytics Platform.
• Contribute to the re-architecture of CARFAX Canada’s data and product strategy, collaborating closely with Product, Development, and Data Acquisition peers.
• Support the needs of the business from a knowledge, use and data-analysis point-of-view.

Education and Experience Required:

• Demonstrated experience functioning in a strategic capacity with the ability to quickly adapt to different business drivers. Experience working with large volumes of data from disparate sources across complex business processes and functions.
• Experience implementing and managing data governance, data quality and business intelligence best practices.
• Excellent program and project management skills. Experience with Agile Development methodology is an asset.
• 5+ years of experience in a senior management role providing mentorship and direction to a team of data professionals.
• Demonstrated understanding of emerging data technologies in a Microsoft Azure production environment.
• Experience leveraging AI and Data Science as an asset, especially for product optimization.
• Analytical mindset with problem-solving skills, ability to “roll up their sleeves” and support the team when needed
• Ability to communicate technical issues to non-technical audiences.
• Bachelor’s degree in Business, IT, or a related field.
• 10+ years of experience in data insights/analytics.
• Excellent communication and interpersonal skills, including ability to build and maintain positive working relationships with team members, internal customers, business leaders and external vendors, strong customer service orientation.

If you are interested in applying for this position, please visit https://www.jackieserviss.com/open-roles

We thank all applicants for their interest; however only those selected for an interview will be contacted.

About Carfax:

CARFAX’s mission is to help millions of people shop, buy, service and sell used cars with more confidence. As a leader in vehicle history and valuation, CARFAX provides impartial and comprehensive information for consumers and the automotive industry. CARFAX‘s Canadian headquarters in London, Ontario supports Canadian and U.S. markets, drawing on billions of data records from thousands of sources, enabling used vehicle buyers and sellers to make informed decisions. CARFAX is consistently recognized as a top employer and business. CARFAX is a part of S&P Global (NYSE: SPGI).