*Dental Receptionist (V) Jobs

Our client, a very busy hospital in downtown Toronto is looking for a experienced Receptionist that can work in a busy dynamic clinical setting with multiple providers.

• Provides Reception for the Dental Department in a Hospital.
• Mon to Fri 8/9-4/5

Compensation

• $TBD per hour depending on experience and performance +

Responsibilities

• Communicate with patients/families and respond to patient enquiries; problem solve; review and document chart notations and treatment plan options as directed by Dentist.
• Ensure appropriate letters of referral are available, laboratory, radiology, imaging and other applicable reports are available for appointments.
• Receptionist is assisting the department of several Dentists and Hygienists - 10 operatories
• Prepare ODSP (Ontario Disability Support Program) treatment predeterminations for approval; monitoring accounts receivables.
• Maintain a proper chart filing system.
• Ensure that patients understand the policies regarding eligibility for care and their responsibilities such as punctuality, cancellation procedures, payment of accounts, etc.
• Greeting patients
• Review treatment plans and financial policies with patients; provide procedure codes with applicable fees, complete computerized dental insurance forms and predetermination forms.
• Co-ordinate internal/external referrals (eg Medical Imaging and other specialty/medical providers as required) Provide appropriate explanations to all patients as to procedures and protocols.
• Organize and maintain accurate and current filing system/patient records.

Qualifications

• Proficient in Dental Office Software AbelDent preferred, CDAnet, ITRANS and Microsoft
• Ability to establish excellent patient/public relations; awareness and assurance of patient related/clinic confidentiality.
• Demonstrated planning and organizational skills and ability to function independently with minimal supervision.
• Experience working in a dental specialty office is considered to be an asset.
• Ability to multi-task and work both independently and as part of a team.
• Demonstrated satisfactory work performance and attendance history.
• Proven flexibility, initiative, excellent communication, organizational and problem solving/decision making skills.
• In-depth knowledge and/or experience in tooth anatomy, dental terminology, dental office procedures/operations.
• Demonstrated professionalism, commitment and have exceptional organization and interpersonal skills while managing the practices/administrative operations.
• Demonstrated written and verbal communication skills with the proven ability to clearly define and articulate requirements, priorities, impacts, and solutions.
• Demonstrated knowledge of dental insurance plans i.e. the ODA Fee Guide, ODSP, Federal Government (e.g. NHIB) Guidelines and Fee Schedules.
• Demonstrated knowledge of dental practice scheduling.
• Demonstrated ability to effectively function as a team member both intra and inter-departmentally and ability to establish excellent working relationships with the Departmental Staff.
• Completion of college diploma in the Dental/Medical Office Admin or equivalent training program from an accredited educational institution-preferred.
• 3-5 years recent full-time dental office experience in a practice with multiple providers