Dental Administrator - Spryfield Dentistry

About us:
Spryfield Dentistry is a full-service dental practice offering a comprehensive range of family and cosmetic dental care for patients of all ages including general restorative, dental implants, crowns and bridges, endodontic treatment, orthodontic treatment, periodontal treatment, oral cancer screening, wisdom teeth extracting, pediatric treatment, Invisalign, teeth whitening, and 7 days a week emergency care.
We pride ourselves on providing quality dental care and 5 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology. Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.
We are located in the Spryfield Shopping Centre, next to Capital Health.
http://www.halifaxdentaloffice.ca/teeth_whitening.html
Schedule:
Part-time hours
2 days a week
Flexible hours available (2-4 days a week)
Benefits of Joining Our Team:

• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Competitive compensation
• Access to modernized technology to provide optimal oral care to patients
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services

Responsibilities:

• Process referral letters and other patient correspondence upon receipt from the provider
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Manage potential cancellations and overcome objections to motivate the patient to keep the appointment
• Make a positive and lasting impression on the patient, from the moment they arrive at the practice to the moment they leave
• Manage all patient calls and inquiries with a smile: appointments, confirmations, and amendments
• Effectively manage the recall system and accurately maintain the patient database
• Bill patients as they come out of the treatment room, take payment, send a claim form to insurance, respond to all fee inquiries in a positive manner
• Manage and file all patient records and charts
• Demonstrate active listening and empathy to patients using effective communication skills

About You:

• Clinical background considered an asset
• Experience with Dental software
• Minimum 1 year of Administrator experience

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.