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Data Entry/Csr Jobs
Company | Waste Connections |
Address | Vaughan, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Construction,Transportation, Logistics, Supply Chain and Storage,Environmental Services |
Expires | 2023-08-07 |
Posted at | 10 months ago |
Waste Connections of Canada is a leading non-hazardous solid waste management in North America. We are looking for a SAFETY inclined, energetic, autonomous, and proactive team player who can make a difference in his/her team and community.
We have an immediate opening for a full-time Data Entry/CSR at our Vaughan, ON district.
Address: 650 Creditstone Rd Vaughan, ON
Key Tasks
Requirements
Waste Connections of Canada is an Equal Opportunity Employer.
We have an immediate opening for a full-time Data Entry/CSR at our Vaughan, ON district.
Address: 650 Creditstone Rd Vaughan, ON
Key Tasks
- Maintain appropriate files and documentation, in accordance with company policy and internal controls
- Respond to customer inquiries via phone or email for questions related to waste and recycling services, including scheduling and pick up
- Serve as single point of contact for all internal and external customers (new and existing)
- Analyze account activity and suggest opportunities for service improvements to the customer
- Respond to customer inquiries – via phone and email and resolve customer billing problems through account corrections
- Liaise with internal teams to determine service requirements, resolve problems or complaints
- Work closely with AR to resolve customer short pay issues & correct account information so billing is accurate
Requirements
- Pleasant demeanor over the phone and emails
- Excellent time management, Analytical and prioritization skills Strong working knowledge of Microsoft Office, TRUX, ARES
- Critical and logical thinking skills
- 2-3 years of customer service/billing /office admin experience
- High-volume call center or inbound calling experience
- Accurate data entry skills & customer service skills
- Written and Oral communication skills
Waste Connections of Canada is an Equal Opportunity Employer.
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