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Company | BMO |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Financial Services |
Expires | 2023-08-19 |
Posted at | 9 months ago |
As a co-op/intern student at BMO, you will have the opportunity to be heard, keep growing and make a difference. You will be part of our campus program to gain the skills and knowledge needed to take on roles similar to the description listed below.
- Tracks, verifies, and processes department budget and capital expenditure invoices.
- Broader work or accountabilities may be assigned as needed. Qualifications:
- Administers a filing system to ensure the availability of business and operational reports, forms, and other documentation.
- Creates, maintains, and enters information into databases.
- Strong knowledge and understanding of the business unit’s key products and services, processes, and controls.
- Processes modifications and updates to departmental procedures for manager’s approval, ensuring new information and procedures are provided to the team.
- Provides verbal feedback to team members and input to performance appraisals.
- Liaises with internal business units and external vendors to coordinate and implement changes to premises to accommodate incoming and outgoing staff and contractors (e.g. relocations, office planning and new furniture requirements) with minimal interruptions to business operations.
- Good understanding of the business unit’s risk and regulatory requirements.
- Organization skills - Good.
- Verbal & written communication skills - Good.
- Analytical and problem solving skills - Good.
- Good knowledge of office equipment used by the business unit, such as photocopiers and printers.
- Supports the development of tailored messaging by writing, editing, and distributing communications materials (e.g. correspondence, agendas, presentations, proposals, reports, bulk emails, and policies and procedures) and dispatching outgoing communication.
- Takes immediate action to address serious infractions of policies or regulations.
- Specialized knowledge.
- Compiles, copies, sorts, and files records of office activities and business transactions.
- Resolves or escalates invoice discrepancies in accordance with accounts payable policies, procedures, and vendor agreements.
- Strong experience with transactional documentation types, workflow priorities, and deadlines of processing areas that interact with the business unit.
- Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees.
- Monitors working behaviour and adherence to guidelines.
- Collaboration & team skills - Good.
- Verifies staff timesheets and collects and tracks staff attendance data (e.g. overtime, sick, and vacation time) in accordance with applicable guidelines to ensure consistency and determine staff availability.
- Maintains office supplies inventory, checks inventory of supply stocks, places and facilitates the execution of office supply orders, and verifies receipt.
- Solid knowledge and understanding of routine procedures and/or processes of the work team.
- Answers central phone lines, responds to and resolves or escalates inquiries for resolution
- Assists with the coordination and processing of work orders for equipment warranties, maintenance, and repairs (e.g. documents, tracks, and communicates maintenance requests to appropriate areas for execution).
- Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities.
- Analyzes issues and determines next steps.
- Typically between 2 - 3 years of relevant experience and/or certification in related field of study desirable or an equivalent combination of education and experience. However, as part of the BMO campus program, we are looking for motivated University and College students with a strong desire to learn.
- Assigns tasks within guidelines provided by the manager.
- Prepares funding approval requests for department projects.
- Schedules meetings and coordinates applicable audio-visual equipment, catering, room setup, and conference calls.
- Books travel arrangements and prepares itineraries for management.
- Coordinates and schedules work, forecasts resource requirements, monitors work quality, trains staff, and researches and resolves problems.
- Certificate in Office Administration is desirable.
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