Credit Administrator - Hiring Immediately

We are looking for a resourceful Credit Administrator to join our productive team at Paradigm Quest in Toronto, ON.
Growing your career as a Full Time Credit Administrator is a great opportunity to develop relevant skills.
If you are strong in cooperation, project management and have the right initiative for the job, then apply for the position of Credit Administrator at Paradigm Quest today!
CREDIT ADMINISTRATOR: Challenging, Impactful, Rewarding
WHO WE ARE : Paradigm is an innovative, flexible, leading-edge Business Process Outsourcing (BPO) company. As Canada’s leading mortgage outsourcing company, Paradigm’s mandate is to enable new and existing lenders with a cost effective mortgage operation solution that can quickly respond to market conditions, lead the market in innovation and ultimately provide mortgage consumers with great choice, vastly improving their mortgage experience.
PARADIGM CULTURE: Paradigm is committed to open and honest communication with our staff. We believe by being transparent, truthful and sincere, we can serve each other and our clients with integrity. Our culture can be summed up in one word: family. We work hard at creating an exceptional professional family here at Paradigm and do not take it for granted. Every initiative, new hire, company event and daily activities are focused on maintaining and fostering our Paradigm family because we know that our employees are undoubtedly the key to our success.
THE OPPORTUNITY: As a member of our Credit Operations team, you will assist Underwriters in review/analyze the due diligence and documentation steps involved in the mortgage adjudication part of our process to ensure they are complete and comply with established credit policies.
Role Specific Accountabilities include, but are not limited to the following:

• Verifying/validating all required mortgage/client information.
• A commitment to providing outstanding personalized service through a variety of internal initiatives (Shout Out, ME to YOU, etc …).
• Reviewing mortgage documentation for completeness and compliance with established credit policies.
• Meet or exceed productivity, compliance, and Service Excellence Tracker targets
• Providing timely and accurate responses to brokers.
• Ability to schedule work hours to meet business needs during peak times

Educational /Technical Experience

• Possess solid Ms Office/Computer skills
• 1-2 years of experience as a Credit Administrator and/or Fulfillment Specialist
• Mortgage industry experience an asset
• Completion of high school and/or some college would be preferred.
• Possess solid Internet and email skills
• Have previous office/customer service experience.

Personal Requirements

• Excellent organizational skills and analytical skills
• Be committed to providing outstanding customer service
• Natural intuition as opposed to task orientation; ability to think on your feet
• Ability to work in an open environment which is fast paced
• Ability to work independently as well as part of a team
• Self-Motivated / proactive mindset
• Provide timely and accurate response to all customer queries
• Sense of humor
• Deal with customers via web, email, and telephone interfaces so you must be able to work in an environment that is keyboard and phone intensive
• Possess excellent written and oral communication skills
• High Attention to detail

Benefits of working as a Credit Administrator in Toronto, ON:

• Excellent benefits
• Advantageous package
• Company offers career progression opportunities