Counsellor (Contract) Jobs

Description

Here's the impact you’ll make and what we’ll accomplish together

The counsellor provides assessment, short-term, solution-focused counselling, referrals, case management services and record keeping for all cases, following TELUS Health Care Centre requirements and meeting the organization’s contractual obligations to its customer organizations.

Here’s How

Counselling (75%)

• Monitors open cases and provides follow-up of client’ progress and satisfaction with services
• Contacts clients within required period and according to assigned level of risk
• Ensures availability for emergency appointments and may take clients to emergency care
• Assess clients and jointly sets goals and established a strategy on how to meet the goals
• Provides short-term counselling to clients to facilitate their attainment of goals
• Provides information in writing and verbally on clients’ behalf and with client consent
• Provides counselling, support and consultation to customer organizations around assisted referrals
• Attend monthly Critical Incident Stress Management Team Meetings and provide Mental Health direction/component for the team
• Contacts clients and reviews the counselling process
• Refers clients to community resources or other external resources as part of the established plan and acts as a case manager
• Facilitates client contact with external resources, liaises and advocates on client’s behalf

Resource & Professional Development Education (10%)

• Keeps current on literature, articles, legislative and regulatory changes relevant to client issues and the counselling process
• Researches and keeps current on referral sources in the community and shares information with colleagues
• Attends clinical and case meetings as required
• Prepares presentations on clinical topics for meetings/newsletters

Administrative/Procedural (15%)

• Ensures timely case closures and documentation
• Complies to procedures to ensure client is informed about privacy and confidentiality
• Responds to all referrals within five business days and confirms all referrals with referring agency (CAC)
• Consults with Regional Clinical manager and colleagues regarding EFAP cases and related issues
• Follows case booking procedures to ensure confidentiality
• Record and forward all billable cases as required

Qualifications

You're the missing piece of the puzzle

Education:

• Successful completion of a Master’s Degree in Counselling, Psychology, or Social Work

Experience and Professional Requirements:

• Must possess Basic and Advanced training in Critical incident Stress Management
• Professional Association Membership or registration with a Mental Health association
• The successful candidate must provide an acceptable Vulnerable Sector Screening
• 5 years of direct clinical experience in behaviour analysis
• Ability to work with individuals, couples, and families
• Knowledge of workplace issues
• Maintain the highest standards of privacy, confidentiality and data security to protect the personal information of all TELUS Health Care Centre clients
• Substance abuse assessment and counselling experience
• EFAP industry experience
• Ability to clinically manage high-risk crises, including clients who are a threat to self or others
• Possess Liability Insurance

Knowledge/skills:

• Dedicated and flexible team player with a high energy level and solid organizational skills
• Proficiency with PC software products
• Excellent verbal and written communication skills
• Superior interpersonal skills, strong leadership skills and presentation skills
• Comfortable working in a fast-paced environment
• Able to handle a wide variety of projects
• Excellent time-management and organizational skills

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