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Admission Advisor Jobs
Company | Construction Ontario |
Address | Toronto, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Construction |
Expires | 2023-10-06 |
Posted at | 8 months ago |
- Answer Incoming calls and make outbound calls
- Comply with governmental regulations and standards of accreditation as they relate to enrolling students
- Generate school/program referrals
- Maintain a conversion rate on all types of inquiries from lead to interview, interview to enrollment, and enrollment to start as determined by Admissions Management and company directives
- Accountable for enrollment growth through following up on leads and delivering information to prospective students in a timely manner
- Respond to email inquiries in a timely manner
- Participate in campus outreach projects
- Welcome prospective students by interviewing applicants, arranging and conducting campus tours, processing paperwork, and conducting follow-up activities such as email, phone calls, letter writing
- Identify potential problems which may interfere with or be a barrier to a student’s successful entrance into or completion of a program and be able to troubleshoot and recommend suitable career path options.
- Meet and exceed monthly, quarterly and annual starts, referrals, targets, and objectives, as per expectations
- Maintain quality controls to ensure that our Member's College policies and procedures are adhered to in relation to enrollment and registration
- Receive incoming inquiry calls from all potential students interested in knowing or receiving information about programs, including entrance requirements, curricula, and college standards
- Perform in accordance with our Member's College sales approach and standards
- Support all sales and marketing activities, including information sessions, telemarketing, Education Fairs, and open house.
- Ensure that the student files are complete prior to starting and follow-up
- Ensure information is accurately and efficiently entered into the admission sales management system on a regular basis
- Develop and maintain effective communication channels with students to ensure customer satisfaction
- Result and goal-oriented
- Passion for exceeding targets in a dynamic environment
- Experience in a call center or commissioned environment is an asset
- Excellent written and verbal communication skills
- 2 or more years of sales/recruiting or customer service experience
- Proficient computer skills specifically Microsoft Office Admissions (Sales) Representative
- Working a flexible schedule in a fast-paced environment
- University Degree or College diploma and/or a combination of relevant experience
- Ability to work well both independently and in a team environment
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