Admission Coordinator Jobs

At Extendicare, we believe that working as a team and celebrating achievements creates an environment that allows us to reach our potential. As a valued member of our admissions team, you will have accountabilities with respect to marketing the home and ensuring quality programs are implemented and sustained. If you’re passionate about being part of a team that is committed to quality care and driven by innovation and growth, join us!
This position is for our Oshawa Home, located in Oshawa, Ontario.
What you’ll be doing

• Other Duties:
• Completes admission agreements with families
• Review admission applications
• Key in admission information in PCC
• Provide regular support, follow-up and referral for residents/families as required
• Marketing:
• Quality Programs:
• Prepare new admission package and labels
• Assist with promotional displays
• Liaison with stake holders e.g. schools, families, community groups and other external partners
• Attend meetings, e.g. Interdisciplinary Team Conferences, as required
• Promote the CARE principles
• Provides feedback to staff post tours and admissions
• Assist/attend promotional functions
• Conducts tours
• Answer inquiry calls
• Distribute family surveys to respite and transferred residents
• Responsible for the marketing of the home through public tours of the home
• Conduct audits of the facility and share the results with Department Heads
• Monitor and record the progress of all new residents
• Must be flexible with hours to support the needs of the home
• Support residents and families to have a positive admission experience
• Admissions placement:
• Assist the Administrator with suggestions and implementation of a marketing agenda for the facility to increase knowledge and awareness in the Toronto/Durham region
• Participates in resolution of resident/family complaints and/or concerns

What you bring

• Any other duties assigned by Supervisor or delegate
• Ability to communicate effectively within a multi-disciplinary team
• Excellent written, verbal and interpersonal communication skills
• Ability to self-direct and identify priorities
• High level conflict resolutions skills, time-management skills and excellent judgment
• Knowledge of Occupational Health and Safety practices, principles and legislation
• Flexible work schedule Must be able to lift 15lbs or more as per the transition process
• Degree/Diploma preferred, SSW Social Services Worker with LTC experience an asset
• Professional demeanor and excellent presentation skills
• Familiarity with Point Click Care
• Ability to create and maintain good working relationships with a variety of internal and external contacts
• Ability to exercise a high level of tact and discretion in both internal and external interactions
• Familiarity with the Microsoft Office programs preferred

What You’ll Get

• Continuous mentorship, support for life-long learning and growth opportunities
• A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.
• A robust benefits package.
• Opportunities for advancement and career growth within the organization
• Employee Family Assistance Program.

Extendicare is a leading provider of care and services for seniors throughout Canada. Through our network of over 115 operated senior care and living centres, as well as our home health care operations, we are committed to delivering care throughout the health care continuum to meet the needs of a growing seniors’ population in Canada. Our qualified and highly trained workforce of 23,700 individuals are united by a dedication to quality care and by our vision of being the best provider of senior care and services in Canada.
In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Extendicare's Policies on Accommodation, a request for accommodation will be accepted as part of Extendicare’s hiring process.
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When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences.
Time Type
Full time
When you choose to build your career with Extendicare, you’re joining a team dedicated to making a difference. By focusing our energy on enriching the lives of our residents every day, we transform both the quality of their lives and the quality of our own work experiences.
If you have a passion for caring, turn it into a rewarding career with Extendicare!
Extendicare and affiliated organizations including our partner homes in Extendicare Assist, accommodate the needs of job applicants throughout its recruitment and selection processes upon request.