Contact Centre Operator 1 Jobs

Looking for a new professional challenge? Join GardaWorld as a overnight Contact Centre Operator at the Toronto Branch, where you will play a key role in communication between national clients, branches and preferred partners.

What's in it for you?

• Permanent, full-time position
• Empowerment to make a quantifiable difference in the lives of the people on your team
• Comprehensive health benefits
• Professional development opportunities to grow alongside GardaWorld
• Pay rate of $18.00/hour, with an increase to $20.00/hour after 3 months

What does a Contact Service Operator in Toronto do?

• Prepare, manage and coordinate scheduling activities for different sites
• Collaborate with the team to reduce overtime
• Ensure all sites are covered and scheduled in accordance with client requirements
• Respond to staff and client inquiries
• Provide exceptional customer service to employees and clients

Qualifications To Become a Contact Centre Operator In Toronto

• Have a high school diploma or equivalent
• Excellent oral and written communication skills
• Strong knowledge of Microsoft Office Suite
• Previous high-volume scheduling experience is an asset
• Minimum 1 year experience in customer service
• Be available to work 12-hour, overnight shifts
• Be available to work a flexible schedule (including weekends)
• Strong attention to detail and organizational skills

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