Communications & Projects Lead (Digital Research Platforms Analyst)

Please apply to this job via the McMaster University careers website: https://u.mcmaster.ca/drcpjob

Job Summary

As a member of the newly-funded three-year McMaster Digital Research Commons Pilot (DRCP), the Digital Research Platforms Analystwill help build a more connected, capable, and researcher-focused approach to digital research support at McMaster. By identifying opportunities to support, augment, and better promote existing services and working with the DRCP Team to pilot new services in key areas of need, the Digital Research Platforms Analyst makes digital services for researchers easier to find and access, while helping McMaster researchers meet their institutional, funder and governmental obligations.

Reporting to the Senior Manager, Digital Research Commons Pilot, this position works closely with the rest of the DRCP Team and several units on campus including the McMaster Libraries, the Office of the Vice-President, Research and its supporting units and offices, Faculties, Central IT and various campus IT units and the various communications units on campus.

This position requires a strong and collaborative communicator who can articulate information in concise, logical summaries for audiences with varying levels of technical background. To succeed in this role, you must work collegially and respectfully as part of a team and with diverse stakeholders and subject matter experts including students, research staff and research support staff, and faculty members. The Digital Research Platforms Analyst manages a wide array of communications and internal projects. This role requires independent decision making within a delegated area of authority and the exercise of leadership in coordinating support services.

We are looking for someone whose thoroughness, diligence, and attention to detail allows them to coordinate and implement a variety of complex projects by managing concurrent tasks, setting priorities and milestones, and working to meet tight deadlines. You are comfortable taking ownership of assignments, defining, triaging and delegating tasks to different project teams, and working independently to complete deliverables.

Working with the DRCP Team, you will:

• Act as the DRCP liaison with the communications teams from the DRCP co-sponsored units: McMaster University Library, University Technology Services, and the Office of the Vice-Present, Research.
• Manage the ongoing collection, analysis, and communication of statistics and metrics related to the use and effectiveness of service, programming, and resource offerings.
• Work with members of the DRCP Team in defining the components of projects, developing realistic goals & timelines and meeting regularly with project team to ensure the overall project goal is achieved.
• Plan, coordinate and implement the DRCP communications and engagement plans; revise the plans under the direction of the DRCP Co-leads
• Design or work with graphic designers on creating print and digital materials
• Develop strategies for and execute a comprehensive suite of digital communications including but not limited to recurring email newsletter, website and mailing lists.

Assets

• A demonstrated ability to work as part of a team.
• A demonstrated ability to juggle competing priorities and work to deadlines.
• Excellent written and verbal communication skills.
• Experience managing multiple projects in a dynamic university research environment.
• Experience using graphic design and newsletter software

What you can expect working as a Digital Research Technology Analyst at the Digital Research Commons Pilot (DRCP)

The DRCP is a new collaborative initiative McMaster is embarking upon to build a more connected, capable, and researcher-focused approach to digital research support, which will improve access to systems, services, software, and training for researchers across the institution. This is an opportunity to help shape the way in which DRI services and support are offered to McMaster researchers.

This is an exciting opportunity to join a diverse and dynamic team that provides:

• Opportunities to work with researchers and connect them with solutions that meet their needs.
• A supportive and collaborative environment
• Exposure to a diversity of systems, technologies, and approaches
• Colleagues with a wide variety of experience, expertise, and knowledge

What you can expect working at McMaster University

As one of Canada’s most research-intensive universities and home to more than 70 research centres and institutes, working at McMaster University is an opportunity to be involved in a thriving research community comprised of renowned Canada Research Chairs and internationally recognized research institutes. Collaborate with and support top research scientists to produce meaningful outcomes with tangible impacts on the world. Be challenged by engaging with cutting edge research questions and be instrumental in shaping the future of research at the most fundamental levels.

McMaster University is principally sited on an attractive campus in west Hamilton, adjacent to residential neighbourhoods and the Royal Botanical Gardens’ Cootes Paradise wetland and trails. It is possible to live within easy walking or cycling distance of the campus, with easy pedestrian-safe transportation on the nearby rail-trail.

Working at McMaster University brings a robust total rewards package, which is more than just a salary. The elements and structure of the total rewards packages vary by employee group but include:

• Progressive paid annual vacation plan
• Training, coaching and professional development opportunities
• Employer-paid benefits including Extended Health, Dental, Emergency Out-of-Country Travel Coverage & Basic Life Insurance
• Employee tuition assistance for development and education
• Opportunities to be a part of an academic environment working alongside professionals who share a passion for learning
• Pension Plan

Please see Total Rewards Overview for Unifor, Local 5555, Unit 1 for more Information.