Change Management Program Specialist

Our Client is looking for a Change Management Project Specialist to manage the implementation of change management methodologies areas.

Reporting to the Manager, Technology Programs the CMP Specialist will focus on the people side of technology offering change management support on key projects. Working as a collaborative and agile team member, the CMP Specialist will have the ability to multitask and stay organized.

Responsibilities:

• Work closely with project teams to help lead the change management work stream, including:

• Training

• Identifying end users and core functionality/uses of projects

• Evaluate extent of change from current business process

• Collaborate with training team to generate training plans, resources and assist with any

training deliverables

• Communication

• Deliver ongoing communications with sponsorship, project team, subject matter experts

and end users through life of projects

• Solicit employee feedback via surveys, meetings, emails, etc.

• Prepare change management strategies to maximize efficiency of project teams

• Consult with members and identifying and managing anticipated resistance

• Manage relationships and provide feedback to project team in order to monitor and assess the impact

of change on employees.

• Manage invested parties and executive sponsors expectations

• Manage change management issues and escalate to senior management where necessary

• Create and manage change management documentation including, but not limited to, risk and readiness

assessments

Qualifications:

Ideal Candidate Must-have:

• Minimum 5 years of successfully executing change management as a Change Management Specialist or Practitioner, project manager or equivalent

• A recognized degree or certificate in Change Management

• Experience in creating change management plans, risk assessments, communication planning, tracking and management of change management progress, tracking issues, and managing training.

• Excellent written and verbal communication skills with a demonstrated ability to work with cross functional teams.

• Deals comfortably with senior management and can present and converse with people in positions of authority.

• Good judgment and the capacity to independently evaluate situations and identify the optimum course of action.

• Results-oriented with strong people and time management skills, highly organized, motivated, and driven to succeed.

• Experience building meaningful relationships with the team, other internal departments, and vendors.

• Must have an adaptable change management style to overcome unexpected challenges during the project.

• Must be able to manage conflicts amongst the team and maintain a harmonious work environment.

Preference will be given to candidates with the following:

• Experience working in the public sector.