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Associate Partner, Human Resources
Company | Amazon |
Address | Ottawa, Ontario, Canada |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting,Software Development,Technology, Information and Internet |
Expires | 2023-07-13 |
Posted at | 10 months ago |
Description
- Advocate for the employee experience by partnering effectively with leaders, partners, and core teams to provide world-class service to Amazon associates, including educating them on how and when to use self-service tools
- Compile, assess and use and data regarding critical business metrics such as: attendance, attrition, engagement, labor fill, etc.
- Enter and review associate data within HRIS and payroll systems timely and accurately
- Respond accurately and professionally to questions and concerns from associates through multiple channels (in-person, email, phone, etc.) in a timely manner
- Assist managers in responding to associate questions regarding time/attendance, benefits, policies, accommodations, LOA
- Draft and distribute communications to associates and leaders
- Plan, coordinate and implement associate activities that create an inclusive environment
- Escalate and take partners when discrepancies or issues arise with associate interactions such as Leave of Absence, accommodations, or other employee relations issues
- Basic knowledge of Microsoft Office including Outlook, Word, and Excel
- A high school degree or equivalent
- Experience in confidential environments
- Intermediate skills in Microsoft Excel including the ability to use the following functions: pivot tables, vlookups and formulas
- 1+ years of exposure to Human Resources functions - Ability to maintain strict confidentiality regarding payroll, benefits, and associate issues
- Human Resources or Customer Service training and experience including outstanding interpersonal skills, ability to display patience and helpfulness at all times
- An Associate’s degree from an accredited college
- Ability to handle and prioritize multiple projects and deadlines
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