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Associate, Guest Services- Mountainside Lodge Resort
Company | Travel + Leisure Co. |
Address | Whistler, British Columbia, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Hospitality |
Expires | 2023-07-13 |
Posted at | 11 months ago |
We Put the World on Vacation
- Provide guests with room rate quotes.
- Process cash and credit card transactions strictly following established procedures.
- Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions.
- Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios.
- Respond to guest inquiries and concerns as quickly and completely as possible.
- Bring smiles to guests from around the world by providing warm welcomes.
- Reserve and confirm reservations for individuals and/or groups.
- Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities.
- Ability to multitask and work in a fast paced environment.
- Ability to solve problems with minimal supervision.
- Basic computer and office skills.
- Excellent communication skills with the ability to read, write and understand English.
- Professional appearance and a positive, can-do attitude.
- Strong attention to detail and organization skills.
- Basic math skills and knowledge of proper cash handling procedures.
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