Assistant Manager - Rodd And Gunn X Hudson Bay Orchard Park

Position Title: Assistant Manager - Rodd and Gunn

Lodge Location: Hudson’s Bay Orchard Park Mall, Kelowna

Reporting To: Store Manager

OUR BRAND

Rodd & Gunn New Zealand is one of the fastest growing Men’s Clothing brands across the globe. We have expanded our retail footprint across the Southern and Northern Hemisphere, now with over 65 retail lodges, 121 shop in shops, and 280 wholesale doors including Hudson’s Bay, Nordstrom, and Nieman Marcus just to name a few.

At Rodd & Gunn you will work for a New Zealand lifestyle brand with heritage dating back to 1946. Every seasonal collection is informed by our natural NZ surroundings. We are a genuine, aspirational, modern, lifestyle menswear brand defined by New Zealand, adventure, knowledge and appreciation of quality and craft.

Over the years, we’ve earned a reputation for crafting timeless garments that are made to last. From the fabrics we source, to the techniques we use to construct our clothing, quality is the undercurrent that buoys us as a brand.

We confidently offer a two-year guarantee on all our goods and deliver a garment that will remain a favourite for years and generations to come.

At Rodd & Gunn you buy better so that you can buy less often.

Position Overview

We are looking to fill a Fulltime Assistant Manager position within our RODD & GUNN Concession Store at Hudson’s Bay Kelowna.

The successful applicant must be experienced in fashion and retail. In your new role, you will present with a wealth of passion, energy, and drive to build lasting relationships and meet sales targets.

This position takes part in assisting and supporting the Store Manager in maximising sales and the day-to-day operations of the store, while ensuring customer needs are met, complaints are resolved, and service is quick and efficient. A high level of Visual Merchandising skill is required.

Above all your job is to build customer relationships and ensure they choose you!

We are on the hunt for an outstanding Assistant Manager to make their mark on the industry and be a true success story by leading from the front with exceptional service standards, exemplary sales skills, and excellent personal presentation. Is this you?

KEY PERFORMANCE INDICATORS

• Customer Conversion
• Sales to Budget
• Loyalty Program
• IPT (Items Per Transaction)
• Average $

Duties & Responsibilities

• Retail Operations
• Preparation of inventory for sales floor and visual merchandising
• Achieving sales & exceeding budgets
• Providing exceptional customer service

Your Experience

• A proven retail sales background- men's fashion preferred
• Customer relations- establishing and maintaining meaningful customer experiences
• Working to KPIs and Targets and Visual Merchandising experience required

YOU WILL NEED

• Excellent communication and time management skills
• Ability to work efficiently within a team
• High standard of grooming and personal presentation
• Passion for delivering world class customer service
• Energetic and positive attitude

YOU WILL RECEIVE

• Extensive hands on training and online support program
• A fantastic, supportive culture
• Great employee purchasing privileges and generous staff discount
• Brand heritage dating back to 1946
• Competitive Hourly Rate + Bonus incentive
• Amazing team culture
• A genuine career path driven by our global expansion
• International career development opportunities

At Rodd & Gunn our people are everything. We employ only those we trust can embody our four cornerstone values - Pride, Loyalty, Honesty and Playfulness. These values are written into every part of our business and guide all our actions and decisions on a daily basis. We strive to build a happy, motivated and productive environment where our people are focused on respecting each other, the brand, the product, the customer and their role within our business.