Area Supervisor Jobs

The Area Supervisor is responsible for ensuring their accounts are up to Ultra Shine’s standards. The successful candidate will demonstrate a high level of organization, and time management skills. They are a self starter. An Area Supervisor needs to have great interpersonal skills, and be confident in their dealings with internal and external customers. The successful Area Supervisor will not be shy in communicating, coaching, and holding their staff accountable. A successful candidate will have a passion for problem-solving and a strong work ethic.

Providing client liaison

• Assist our managers listening and responding to client needs
• Assist our managers to maintaining relationships with property managers, building operators and building tenants

Responding to client needs

• Manage new account start up
• Follow-up with managers and set up independence evening quality audit
• Accurate assessment and delivery of services
• Proficiently clean clients to meet both company and client standards
• Coordinate project works through SCC
• Assist in providing periodic services quotation
• Follow up and correct any deficiencies which may arise through QA or complain

Health & Safety

• Perform random documented safety inspection and meeting
• Ensuring the health and safety of workers and clients remains a top priority
• Ensure daily field assessment are up to date
• Certify that equipment is safe to use and in good working condition
• Ensure all chemical are properly label with correct content inside
• Ensure all necessary janitor room poster and most current posting are visible

WCB and Modified Work

• Labour costs through timekeeping in eHub
• Liaison with People & Culture and staff on any modified work duties
• Looking after all financial aspects of the contracts
• Assess and provide training for efficiencies
• Monitor and adjust labour on vacancy
• Supply and inventory control
• Monitor work ticket to ensure all costings are in before approval
• Ensure WCB and incident report are submit to People and Culture immediately

Managing staff

• Make sure all employees follow company standards by constantly coaching and redirecting performance
• Product and revise task sheet as necessary
• Supervise all employee work on assigned site, to make sure it meets the company and client standards
• Deploy and train staff on the use of latest cleaning technology while providing instructions and supervision where necessary
• Support in maintaining a highly trained and motivated staff that constantly strives for excellence in cleanliness and service
• Update staff on new technology, chemical, process and materials
• Ensure employees are properly trained and equipped to perform their role
• Assist managers in hiring key staff

USG

• Provide weekly Plan, Action and Review report to immediate supervisor
• Attend all mandatory company meetings
• Keep close interaction, communication, and coordination with our office and other departments
• Demonstrate a positive attitude and show an example for other employees to emulate
• Request and update staff needs through “new Staff Request Log” and People & Culture

Company Vehicle

• Report and get approval for any services over and above regular oil change
• Immediately report any accident or vandalism
• Perform daily vehicle walk around, weekly fluid check and monthly full report on through eHub
• Safety items such as headlight lights, brake lights, directional lights and hazard lights require immediate attention
• Vehicle is for company use only
• Keep vehicle clean at all time
• Arrange for oil change at recommended mileage

eHub

• Login to all site visit
• Correct staff login
• Close off action item
• Create and close work ticket
• Call staff immediately if you find any discrepancies with their login
• Daily or regular check of staff login