Application Specialist (Epic) - Cadence

The Application Specialist (AS), focusing on the Cadence application is responsible for the configuration and administration of the HIS in support of end users. They will provide consultative services as well as design and develop custom software solutions using a wide variety of development tools and database technologies, ensuring that appropriate standards, education, processes, systems and structures are applied. Application Specialists impact all clinical and non-clinical processes across HHS and its partners.

The Application Specialist will be responsible for designing and validating all workflows and processes related to scheduling, registration and referrals. This includes workflows like registration, referral entry, appointment scheduling, as well as provider template design, including scheduling blocks and visit types. Working collaboratively across all centralized and decentralized registration areas. Working closely with the Ambulatory clinics to ensure proper build of referral workflows.

Accountabilities Include

• Understanding of key information technology concepts and components (e.g. networks, storage devices, operating systems, information retrieval, data warehousing, application, firewalls, interfaces etc.) and their interrelationships
• Demonstrated ability to manage multiple tasks with minimal supervision, exceptional attention to detail and perform consistent work product validation.
• Project Management / Implementation (lead, facilitate, educate and work collaboratively with stakeholders and project team members; mitigate risk associated with project timelines & course correct; provide guidance & support to project team members
• Demonstrated proficiency in time management, ability to work effectively under time pressure to meet deadlines, balance work priorities and resolve problems in a timely manner
• Demonstrated ability to effectively execute project plans with stringent timelines
• Demonstrated ability to utilize initiative, vision, independent thinking and creative problem-solving abilities to implement project plans and issue resolution
• Demonstrated ability to relate and work with employees at all levels of organizations, including the most senior levels within the healthcare field
• Application Support (knowledge of data and information workflow models; identify relevant sources of data in order to assess the quality of information and draw appropriate conclusions)
• Change Management & Communication (coach stakeholders through change process using timely, consistent messaging that’s appropriate for the audience; participate in the development of knowledge transfer plans)
• Demonstrated commitment to continuing education, professional development and life-long learning
• Demonstrated expertise with Microsoft products, including Outlook, Word, PowerPoint, Excel, Project, Visio, Access, Eclipse and other tools as necessary
• Possess and demonstrate emotional intelligence
• Possess a working knowledge of software applications and modules and a commitment to learning the processes, basic building blocks and intricacies of each application
• Demonstrated ability to work independently as well as part of a team and strong commitment to the client. Maintain a professional attitude in demanding situations
• Demonstrated understanding of the data interrelationships and dependencies among the various health information systems e.g. decision support systems, electronic health records, order entry, etc.
• Demonstrated planning, analytical and interpretative skills
• Epic Cadence and Prelude certification preferred

As a condition of employment, you are required to submit proof of full COVID-19 vaccination to Employee Health Services.

Job

Administrative/Service

Primary Location

Ontario-Hamilton

This position will be located at

293 Wellington

Organization

Business & Support Solutions

Status

Regular

Hours per week

37.5

Number of Openings

1

Union Code

Non Union Employees

Minimum Salary

39.2500

Maximum Salary

50.3200

Post Date

Aug 9, 2023, 11:00:00 PM

Aug 16, 2023, 10:59:00 PM

Unit Summary

Health Information Technology Services (HITS) is a service based business unit delivering healthcare IT solutions to Hamilton Health Sciences and various healthcare partners. The HITS team uses technical expertise to offer practical, sustainable and high quality solutions to the Hospital, support HHS in achieving our vision of Best Care for All.

Schedule Work Hours

Monday – Friday, 7.5 hours per day (flexibility to work evenings and weekends as required)

Guidelines

Hamilton Health Sciences fosters a culture of patient and staff safety, whereby all employees are guided by our Mission, Vision, Values, and Values Based Code of Conduct. Hamilton Health Sciences is a teaching hospital and all staff and physicians are expected to support students and other learners.

To be considered for this opportunity applicants must apply during the posting period. All internal and external applicants may ONLY apply via the Careers website.

Hamilton Health Sciences is an equal opportunity employer and we will accommodate any needs under the Canadian Charter of Rights and Freedom, Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact HR Operations at 905-521-2100, Ext. 46947 for assistance. If the applicant requires a specific accommodation because of a disability during an interview, the applicant will need to advise the hiring manager when scheduling the interview and the appropriate accommodations can be made.

This competition is open to all qualified applicants, however, qualified internal applicants will be considered first. Past performance will be considered as part of the selection process. If you are a previous employee of Hamilton Health Sciences, please note: the circumstances around an employee's exit will be considered prior to an offer of employment

Proficiency in both Official Languages, French and English, is considered an asset

If this position is temporary, selection for this position will be as per the outlined Collective Agreements:

Article 30 (k), CUPE Collective Agreement

Article 10.7 (d), ONA Collective Agreement

Article 13.01 (b) (ii), OPSEU 273 Collective Agreement

Article 14.04, OPSEU 209 Collective Agreement

Article 2.07 and Article 13, PIPSC RT Collective Agreement