Administrative Support Specialist Jobs

Job description

UTILIZATION MANAGEMENT SUPPORT:

This position is an entry-level administrative support position to assist with the streamlining of the C-9 process by participating in the daily preparation, processing, and faxing of C-9s.

We offer employees a range of perks including but not limited to:

• 8 Paid Holidays
• Additional insurance options: Critical Illness, Long Term, Short Term Disability, Accidental Death and Dismemberment, Employee Assistance Program, Legal Shield
• A day off for your birthday and work anniversary
• Employee focused culture with appreciation events all year
• 401(k) savings plan with match after 1 year
• Competitive Pay
• Health, dental, vision, and life insurance
• Paid Vacation and PTO available
• Continuous professional training and development

QUALIFICATIONS

• Outstanding organizational skills with capability to prioritize and work efficiently.
• Experience with working in a fast paced environment and meeting deadlines.
• Meticulous attention to detail.
• Ability to collaborate and work well within a team environment.
• Working knowledge of PC and systems, proficiency in Microsoft Office Products.
• High school diploma or GED.
• Capable of handling sensitive information while maintaining a high level of confidentiality.
• Strong verbal/written communication skills.
• Typing 30-40 WPM
• Physically able to sit for extended periods of time.
• Excellent decision making and problem solving skills.

ROLE ANDRESPONSIBILITIES

• Meet monthly quality and productivity goals.
• Answer incoming customer phone calls and place outgoing customer phone calls.
• Promote teamwork within all departments of UniComp.
• Reports directly to the Utilization Management Support Team Leader.
• Identify possible On-Site Therapy candidates and process referrals when applicable.
• Assist Utilization Management staff with the processing of C-9s.
• Maintain and demonstrate the Sheakley Core Values.
• Special projects and other tasks as assigned.
• Provide stellar customer service to all of our customers (internal as well as external).

This job description is not intended to be all inclusive and the employee will also perform other reasonably related business duties as assigned by the immediate supervisor and other management as required.