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Customer Service Jobs in Ontario

Clerk, Customer Service (Csj)
By CNIB At London, Ontario, Canada
Administrative responsibilities in support of CNIB operations including answering calls and responding to in-person inquiries involving client service, events and programming.
Related Fields of Study include social services, disability studies, administration, communications, technology, customer service or equivalent work experience
Experience working with the general public.
Personal or professional experience relating to blindness and sight loss is considered an asset.
Personal or professional experience working with assistive technology and/or accessible environments is considered an asset.
Assists customers with ordering products using the computer and over the phone.
Coord, Customer Service Jobs
By City of Mississauga At Mississauga, Ontario, Canada
Provide general supervision of staff and programs in the role of Manager-on-Duty
Minimum 3 to 5 years administrative experience
Previous supervisory or leadership experience is considered an asset
Previous cash handling and inventory control experience
Previous experience with budgeting and financial reporting is a definite asset
Working knowledge within the recreation field
Customer Service Reps Jobs
By Quantum Management Services Ltd. At Ottawa, Ontario, Canada
Provide knowledgeable answers to questions about product, pricing and availability
Data entry in various platforms
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Communicate with customers via phone, email and chat
Work with internal departments to meet customer's needs
Receptionist Customer Service Jobs
By Randstad Canada At Springwater, Ontario, Canada
Receive payments and issue receipts for all departments (Finance, Building, Planning, Clerks, Parks & Recreation, etc.)
Responsible for processing property tax and water/wastewater requests from homeowners, including copies of bills and statements of accounts
The position requires 1-3 years related experience, direct experience is considered an asset.
The position requires a thorough knowledge of the various computer applications appropriate to the position including Microsoft Office, Microsoft
Primary telephone and front counter coverage
Assist with the mailing of all water/wastewater bills and property tax bills
Director: Customer Service & Quality
By Volvo Cars At Richmond Hill, Ontario, Canada
Manage a goodwill budget controlled by the field force used to promote customer satisfaction.
Minimum of 10 years of related automotive service experience
Experience developing people and teams, with proven track record of strong cross functional collaboration with internal and external parties
A Collision center program focussed on repair quality, revenue development and customer convenience, and integrated within the VCFS lease return framework.
A parts ecommerce strategy that supports the broader implementation of One Price Promise Principles
Assurance programs designed to support retention and owner loyalty
Customer Service Coordinator, Testing
By Canadian Blood Services At Brampton, Ontario, Canada
Other duties as assigned by laboratory management.
Familiarity with a computerized inventory management system is also preferred.
Post secondary education in a relevant discipline from a recognized academic institution, preferably in a health related field or office administration.
Minimum of 3 years' experience in a customer service role or position working with the public.
Experience working in a health care setting, specifically in a laboratory is an asset.
Strong verbal communication skills are essential.
Healthcare Admin/Customer Service Role (Mississauga)
By Aston Carter At Mississauga, Ontario, Canada
Maintains an expert level of knowledge of reimbursement mechanisms in the public and private arenas, specifically within assigned territory
Administers financial means tests and manages all aspects of financial assistance within the program as applicable
Job duties include, but are not limited to the following:
Single point of contact for patients enrolled in the support program and prescribing physician, if applicable
Conducts welcome calls to gather relevant information, introduces patients to the support program, and obtains patient consent as required.
Contact clients periodically to confirm adherence and coordinate delivery of medications (including date, time)
Customer Service Officer Jobs
By WDEA Works At Hamilton, Ontario, Canada
They’re innovative in organising work including time-management, priority tasking and problem solving.
They have solid administration skills, computer literate and have a strong attention to detail.
They have great customer service skills and have a motivating personality to inspire participants to find work.
In Return For Your Valued Contribution, We Offer
Ongoing training and professional development
Family-friendly organisational culture with true work-life balance
Customer Service Officer – Better Jobs Ontario & Wsib
By Durham College At Oshawa, Ontario, Canada
Strong organizational and time management skills in planning, executing, and completing tasks
Participate in the development of strategic enrolment management initiatives
Initiates professional communications with applicants to resolve outstanding admission requirements (PR card, transcripts, admission-related supporting documents)
Excellent oral and interpersonal skills when dealing with the public. Superior writing ability, creative, and excellent organizational and problem-solving skills.
Experience in an academic environment would be an asset
Knowledge of post-secondary programs is an asset

Are you looking for a customer service role that will challenge and reward you? We are looking for an enthusiastic and motivated Customer Service Rep to join our team and provide exceptional service to our customers. You will be the first point of contact for our customers and will be responsible for responding to inquiries, resolving customer issues, and providing helpful advice. If you have excellent communication and problem-solving skills, we want to hear from you!

What is Customer Service Skill Requirements?

• Excellent customer service skills
• Ability to communicate effectively both verbally and in writing
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize
• Proficiency in Microsoft Office Suite
• Knowledge of customer service software, databases, and tools

What is Customer Service Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Ability to work in a team environment

What is Customer Service Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant computer applications
• Knowledge of customer service software, databases, and tools

What is Customer Service Experience?

• Previous customer service experience
• Experience in a fast-paced environment
• Experience with Microsoft Office Suite

What is Customer Service Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Resolve customer complaints and provide appropriate solutions
• Process orders, forms, and applications
• Follow up with customers to ensure their satisfaction
• Maintain customer records in customer service software
• Update customer information in the customer service database
• Generate reports to track customer service metrics