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Technical Support Team Lead Jobs

Technical Team Lead (Fullstack .Net With React.js)
By gravity9 At Ottawa, Ontario, Canada
Experience using JIRA for backlog and work management is a plus
Role requirements - technical skills and experience
Experience in assessing and choosing technology based on requirements
Role requirements - soft skills
Interaction with stakeholders, ensuring expectations are managed and business goals are understood
Software development: An experienced software developer and architect
Technical Team Lead, Trilogy (Remote) - $100,000/Year Usd
By Crossover At Winnipeg, Manitoba, Canada
Review code to ensure adherence to best practices, team standards, and customer requirements.
At least 4 years of experience writing production code for the server side of web applications.
At least 2 years of experience being the primary technical contributor for a development team OR software product.
At least 1 year of hands-on experience developing using cloud patterns (any cloud vendor).
A personal interest and some experience in using generative A.I. in your day-to-day development
Technical Team Lead key responsibilities
Lead Technical Support Analyst
By Quotacom At Canada
5+ years experience in technical analyst support role, or similar.
Leadership experience such as Team Lead, Tech Lead, or similar.
Experience working on Tier 2 technology support.
Strong technical capabilities in Database administration.
For full details and a discreet conversation on this opportunity, contact Katie on [email protected]
(Remote) Team Lead - Support Services (Equest)
By BCJobs At Burnaby, British Columbia, Canada
Maintain currency with the SDS Product Suite and upgrades; stay knowledgeable in on-going hardware and operating system trends.
Maintains knowledge base of resolutions to recurrent and complex calls.
Advanced computer literacy and accounting/payroll skills.
5+ yrs customer service and organizational skills.
Exceptional analytical and problem solving skills.
Fund Accounting, Payroll and Human Resources Applications experience.
(Remote) Team Lead - Support Services
By N. Harris Computer Corporation - CAD At Burnaby, British Columbia, Canada
Maintain currency with the SDS Product Suite and upgrades; stay knowledgeable in on-going hardware and operating system trends.
Maintains knowledge base of resolutions to recurrent and complex calls.
Advanced computer literacy and accounting/payroll skills.
5+ yrs customer service and organizational skills.
Exceptional analytical and problem solving skills.
Fund Accounting, Payroll and Human Resources Applications experience.
Technical Team Lead Jobs
By Plooto At Toronto, Ontario, Canada

Plootonians are obsessed with communicating their ideas through the written word (No PowerPoints allowed) so our JDs probably look a little different than what you’d expect! About Plooto 82% of ...

Technical Support Lead Jobs
By Univerus At Peterborough, Ontario, Canada
Collaborate with software developers, project managers, and other stakeholders to gather and document system requirements.
Familiarity with database management systems (e.g. MySQL, SQL Server, Postgres) and data modeling techniques.
Proven experience working in Software support, Technical Analyst, Business Analyst, or similar role.
Experience with software development tools, such as Git, GitHub, JIRA and Azure DevOps.
Excellent analytical, problem-solving, and critical thinking skills.
Strong written and verbal communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
Product Support - Team Lead
By hireVouch At Toronto, Ontario, Canada
Strong experience with Atlassian Jira Service Management
Ensuring that holiday planning, time-tracking and team members’ requests are managed timely and effectively.
Experience with Salesforce support is an asset
Innovative problem-solver; you skillfully come up with creative yet practical solutions when solving business issues.
Their vision is to become the market leader for multi-day travel technology.
Providing leadership, direction, and support and monitors team's daily performance.
Team Lead - Technical Product Management
By CAE At Québec, Quebec, Canada
Demonstrate superior persuasion and influencing skills that ensure alignment between customer, product manager and engineering teams.
Working experience or sound knowledge of Cloud based applications.
Good knowledge and experience with SAFe, Agile methodologies and best practices.
Interact with customers/stakeholders in VOC requirement gathering, fine tuning, and obtaining product feedback.
Work with Sr Product Managers, Internal/External Customers and Stakeholders. Routinely collaborates with UX in design decisions as applicable.
Own and manage the backlog, continuously order and prioritize to ensure that 1-2 sprints/iterations of backlog are always ready.
Technical Environment Manager/ Network Team Lead
By Provectus At Canada
Experience with software environment planning and management, including go-live cutover run book planning and execution.
Expertise or working knowledge of remote connectivity solutions, including VPN, SFTP, and similar technologies.
Excellent oral and written skills for use in writing detailed business requirements and presenting solutions.
Minimum of 4 years of experience.
Expertise or working knowledge of Oracle, web application servers, and Linux.
Experience with AWS and data replication preferred.
Player Support Team Lead – Meet Your Maker
By Behaviour Interactive At Montreal, Quebec, Canada
Management of internal team and external Support vendor(s) relationship; ensuring KPIs and quality standards are upheld, assessing volume and staffing needs
Keep the team updated about end-to-end processes, policies, procedures, emerging issues, trends, and industry regulations to offer the best player experience
Continually improving self knowledge of player support best practices, tools, and techniques and sharing those insights with the team
A minimum of 3 years of experience running Customer/Player Support operations
Experience working in the video game industry is a must; PC, Console, and Mobile experience preferred
Experience managing the relationship with Customer Support/Player Support vendors
Team Lead: Behavioral Support Specialist
By LOFT Community Services At Aurora, Ontario, Canada
Demonstrated experience and skill in developing and delivering behavioural management interventions for specified population;
Review, edit and approve all Behavioural Support Plans to ensure adherence to ethical guidelines in behaviour management.
Demonstrated team leadership ability and management training;
Crisis intervention skills, with well-developed problem solving abilities and interpersonal skills;
Maintain up-to-date knowledge of current and developing behavioural support models and trends and disseminate this information to the teams.
Extensive experience in training and educating colleagues, clients and key stakeholders on strategies and interventions aimed at addressing responsive behaviours;
Technical Support Team Lead - Remote - Toronto
By Aspire Software At Toronto, Ontario, Canada
Experience working with multiple Windows OS's; Windows 10, Windows Server 2012, Server2016 and Server2019, as well as working knowledge of Linux
MS SQL experience involving query execution, along with a working knowledge of database concepts
Ensure knowledge base is up-to-date and maintained
Computer Science, Math, or Engineering degree, and/or network experience/I.T. experience
Experience working with Windows applications
Experience with a ticket tracking system (preferably TeamSupport)
Technical Support Team Lead - Remote - Montreal
By Aspire Software At Montreal, Quebec, Canada
Experience working with multiple Windows OS's; Windows 10, Windows Server 2012, Server2016 and Server2019, as well as working knowledge of Linux
MS SQL experience involving query execution, along with a working knowledge of database concepts
Ensure knowledge base is up-to-date and maintained
Computer Science, Math, or Engineering degree, and/or network experience/I.T. experience
Experience working with Windows applications
Experience with a ticket tracking system (preferably TeamSupport)
Technical Support Team Lead - Remote - Ottawa
By Aspire Software At Ottawa, Ontario, Canada
Experience working with multiple Windows OS's; Windows 10, Windows Server 2012, Server2016 and Server2019, as well as working knowledge of Linux
MS SQL experience involving query execution, along with a working knowledge of database concepts
Ensure knowledge base is up-to-date and maintained
Computer Science, Math, or Engineering degree, and/or network experience/I.T. experience
Experience working with Windows applications
Experience with a ticket tracking system (preferably TeamSupport)
Cloud Support Team Lead
By MongoDB At Vancouver, British Columbia, Canada
Management skills, with hands-on experience running small to mid sized teams in a rapid-growth environment
Manage a fast growing team of engineers focused on troubleshooting production systems
Strong background in one or more of the following (ideally with some experience in the rest)
Networking knowledge, including firewalls and load balancers
Excellent communication skills, both written and verbal
Strong diagnostic/troubleshooting process, with significant experience troubleshooting end-to-end technical issues in production environments