Team Lead, Service Delivery
By Keyera At Calgary, Alberta, Canada
Strong leadership and team management skills, with the ability to motivate and guide team members to success.
Steward the IT Service Management processes including but not limited to: Incident Management, Problem Management and Asset Management.
As a member of the IT leadership team, participate in the Change Management and IT Leadership meetings.
Technical diploma or University degree in business, management, or a related field.
Proficiency in using relevant software and tools (Freshservice and ServiceNow) for service delivery management and reporting.
Oversee the end-to-end service delivery process, ensuring timely and accurate delivery of services as per client requirements and service level agreements.
Service Team Lead Jobs
By Durabuilt Windows & Doors At Edmonton, Alberta, Canada
Ability to multi-task, manage multiple tasks, meet multiple deadlines and exceptional follow up skills.
5+ years’ experience in construction, repairs of windows and doors.
Equivalent experience will be considered.
Experience in using hand tools.
Knowledge of safe work practices.
Working knowledge of both metric and imperial measurements.
Team Lead - Service
By Durabuilt Windows & Doors At Edmonton, Alberta, Canada
Ability to multi-task, manage multiple tasks, meet multiple deadlines and exceptional follow up skills.
5+ years’ experience in construction, repairs of windows and doors.
Equivalent experience will be considered.
Experience in using hand tools.
Knowledge of safe work practices.
Working knowledge of both metric and imperial measurements.
Ecommerce Customer Service Team Leader
By The Talent Crowd At Worsley, Alberta, Canada
Monitor all incoming complaints and prevent them from reaching management by de-escalating and listening to the customer
Assist the Customer Service management with continuous improvement project
monitor all incoming complaints and prevent them from reaching management by de-escalating and listening to the customer
Creating a motivated team and sharing your insight and knowledge, motivate the team to meet objectives and targets
Have excellent communication skills with the customer services team and wider business
Assist the Customer Service Manager with weekly performance audit and also monitoring team targets
Customer Service Team Leader
By L'OCA Quality Market At Sherwood Park, Alberta, Canada

Are you a people person? Do you have the skills to make customers and team members smile? Then this job is for you! We are looking for a Customer Service Team Leader, but not just any team leader. We ...