Team Lead Customer Service Jobs in Ontario

Staff is responsible to follow ISO procedures outlined in Compugen Quality Management System.

Data driven, Communication skills, Computer literacy and good analytical working knowledge of Excel.

Manages all area related to Service Parts Inventory which includes Cycle count, stock transfers & sort discrepancy.

Manage and/or participate in projects from time to time as business needs change and evolve.

Minimum 5 years of experience in inventory control / Warehouse environment.

JD Edwards or ERP knowledge will be an asset.

Post-secondary degree in administration, management, or other disciplines deemed relevant or equivalent experience.

Experience in customer service to act as a resource person, in cash management and in administrative and financial procedures

Supervise employees and supports recruitment and hiring initiatives (staffing, performance evaluation, goal setting, work assignment, leave and absence management, etc.)

Minimum of 2 years in human resources management/supervision

Experience in a call center environment desirable

Strong analytical and problem solving skills

Support management team and follow all safety and

Establish or identify price of goods, services or

Receive and process payments by cash, cheque, credit

Wrap or place merchandise in bags

Calculate total payments received at end of work shift

May also stock shelves and clean check-out counter

Responsibilities include but are not limited to:

Flexible Language Requirement: · French not required

· Incentives (Team and Personal)

· Massive Product & Treatment Discounts

· A fun, friendly and supportive work environment

· Opportunities for professional growth and advancement

People Management skills – experience in leading others through coaching and development

Experience working with Nielson data, POS data, Retail Link and an understanding of Category Management

Project Management Skills –Proven ability to manage multiple projects at a time while paying strict attention to detail

Minimum 5-6 years’ Account Manager experience in the Consumer Packaged Goods industry with 2 or more years of Walmart experience

Manage and monitor customer trade spend through continuous analysis & review of the business performance, to fully maximize effectiveness and efficiency

Lead, manage and develop direct reports through the CSD process

Experience managing cloud based SaaS applications in regards to identity and access management for corporate users.

Ability to assist with escalations as needed for remote break-fix, asset management and technical solutions

Experience in Asset Management and tracking of both hardware and software

University or college degree in Computer Science, or an acceptable combination of education, training and/or experience may be considered.

Mentoring and coaching to help team members fine-tune skills and capabilities, grow professionally, and stay engaged and motivated

ITIL with a focus on IT Service Management, including:

Provide a fast and friendly checkout experience; execute cash handling to standards

Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments

Retail and/or customer service experience preferred

To review a comprehensive list of benefits, please visit

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

Help customers shop, locate products, and provide them with solutions

Provide a fast and friendly checkout experience; execute cash handling to standards

Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments

Retail and/or customer service experience preferred

To review a comprehensive list of benefits, please visit

Applicants in Canada must satisfy federal, provincial, and local legal requirements of the job.

Help customers shop, locate products, and provide them with solutions