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It Support Level 1 Jobs in Ontario

Level 1 - Technician (It)
By MicroAge - Technology Services At St Catharines, Ontario, Canada
Experience with Remote Monitoring and Management tools is an asset.
Strong task management and multi-tasking skills.
Knowledge and experience with installing, configuring, administering, and troubleshooting a wide range of computer systems software, applications, hardware, networking, and communications.
Performs data entry and maintenance of records.
Access software updates, drivers, knowledge bases and FAQ resources on the internet to aid in problem resolution.
Maintains prevalent knowledge with respect to technology, equipment, applicable laws, regulations, standards and/or systems.
Level 1 Or 2 It Technician (On-Site In Whitby)
By Altis Technology At Whitby, Ontario, Canada
Windows Server experience, including Hyper-V management is an asset
1-2 years of experience in the IT Managed Services support industry.
Manage user accounts in Azure/M365 and on-prem Windows Server.
Experience supporting on-prem Active Directory and Azure AD/M365.
Effective communication and customer service skills.
Strong problem solving and troubleshooting skills.
Level 1 User & Site Support Analyst
By eXcell, a division of Compucom Systems At Milton, Ontario, Canada
Assist with management and enforcement of IT Security polices and standards established by client
Answer to and perform moves, adds, and changes (MAC) requests as they are submitted by line managers
Experience with Microsoft Office / M365 is required. Experience with other Microsoft Office tools and workflow software is preferred
Good analytical and problem-solving skills, capable of sound decision making
Good written / verbal communication skills
Strong organizational skills with attention to detail
Tdp Apprentice - Level 1 (Hrly)
By Boyd Group Services Inc. At Dundas, Ontario, Canada
On-going I-Car, Industry, and OEM Certification Training Programs
Repairs vehicles as per insurance guidelines and Assured Automotive’s quality standards
Inspect, and disassembly the collision area to determine all damages at the beginning of the repair
Repair minor damage to vehicle body panels
Repair or replace interior and exterior parts, electrical components and vehicle accessories
Willingness to support and learn Senior Licensed Technician on repairs
It Service Desk Analyst - Level 1
By Extendicare At Markham, Ontario, Canada
Follow all standard operating procedures through the effective use of knowledge management
Knowledge and experience with ITIL framework (certification a plus)
Provide case status updates to management and end-users per service level guidelines
Support end-users in their use of applications such as Microsoft Office, VPN, Citrix, and MDM (mobile device management)
Develop, document, and implement standard operating procedures and customer service guidelines relating to remote IT support
Communicate with customers with varying levels of technical and non-technical skills
Client Support Representative - Level 1
By Aspire Software At Ottawa, Ontario, Canada
Minimum 2+ years in Hospitality management or supervision of hotel front desk or back-office environment experience
Ensure efficient incident management, ensuring accurate communication to impacted groups and timely resolution
1+ Experience in Technical support and strong troubleshooting skills
Facilitate root cause investigations and manage the implementation of corrective and preventative measures
High level of knowledge of Windows operating systems and basic networking concepts
Technical certification is a plus
It Support Specialist - Level 2
By Alpha Corporate Technologies At Mississauga, Ontario, Canada
-Compensation based on experience and skills assessment
oExceptional client service skills, and ability to empathize with how a technical issue affects the client.
IT Support Specialist Level 2
·Help desk: 3 years (Required)
·Active Directory: 3 years (Required)
·M365 admin: 3 years (Required)
It Technical Support - Level 1
By Cardinal Couriers At Mississauga, Ontario, Canada
· Ability to develop strong and positive relationships with staff, management, and clients.
· Identify and escalate issues requiring urgent attention to a higher level of knowledge,
· Minimum 3 years of experience in a related work environment
· Working knowledge of .net environment, Web Services and SQL 2005/2008 databases.
· Hands on with a sense of urgency, ability to prioritize deliverables and manage multiple priorities.
· Strong written and verbal communication skills required to communicate at all levels of the organization.
It Support Technician (Entry Level)
By Lakeside Performance Gas Services Ltd. At Mississauga, Ontario, Canada
Required knowledge of ethernet cabling, patch panel and cable management.
Manage active directory user account management.
Maintain business computer equipment and software environments – manage desktop deployment and life-cycle services.
Professionally articulate communication skills for a variety of users to ensure appropriate technical comprehension and case resolution.
Demonstrate excellent customer service interactions while fostering a professional and cohesive IT support experience.
Assist in implementing and monitoring cybersecurity protection and education for all users.
Level 1 Or 2 It Technician
By Altis Technology Recruitment At Whitby, Ontario, Canada
Windows Server experience, including Hyper-V management is an asset
1-2 years of experience in the IT Managed Services support industry.
Manage user accounts in Azure/M365 and on-prem Windows Server.
Experience supporting on-prem Active Directory and Azure AD/M365.
Effective communication and customer service skills.
Strong problem solving and troubleshooting skills.

Are you looking for an exciting opportunity to start your career in IT Support? We are looking for a motivated individual to join our team as a Level I IT Support Technician. You will be responsible for providing technical assistance to our customers and helping them resolve their IT issues. If you have a passion for technology and a desire to help others, this is the perfect job for you!

IT Support Level I job is a technical support role that provides first-level support to end users. This role is responsible for troubleshooting hardware and software issues, providing basic technical support, and escalating more complex issues to higher-level support personnel.

What is It Support Level 1 Skill Requirements?

• Knowledge of basic computer hardware and software
• Ability to troubleshoot and diagnose technical problems
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Knowledge of network protocols and technologies
• Knowledge of Windows and Mac operating systems

What is It Support Level 1 Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification or equivalent
• Experience with customer service and technical support

What is It Support Level 1 Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network protocols and technologies
• Knowledge of Windows and Mac operating systems
• Knowledge of customer service and technical support

What is It Support Level 1 Experience?

• Previous experience in a technical support role
• Experience troubleshooting hardware and software issues
• Experience providing customer service

What is It Support Level 1 Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Troubleshoot and