Service Support Representative Jobs
Member Service Representative - Mobile Support
By Servus Credit Union
At Edmonton, Alberta, Canada
Member Service Representative - Mobile Support
By Servus Credit Union
At Red Deer, Alberta, Canada
Customer Service Support Representative
By nugget.ai
At Ottawa, Ontario, Canada
Service Support Representative Jobs
By Finning
At Grande Prairie, Alberta, Canada
Sales Support / Customer Service Representative
By Randstad Canada
At Mississauga, Ontario, Canada
Service Support Representative - Full Time (Remote)
By CodeUp Services Ltd
At Edmonton, Alberta, Canada
Are you looking for a job that allows you to help people and make a difference? We are looking for a Service Support Representative to join our team and provide exceptional customer service to our clients. You will be responsible for responding to customer inquiries, resolving customer issues, and providing technical support. If you are passionate about customer service and have a knack for problem-solving, this could be the perfect job for you!
A Service Support Representative is responsible for providing customer service and technical support for customers. They are the first point of contact for customers and are responsible for troubleshooting customer issues, providing solutions, and escalating more complex issues to the appropriate personnel.What is Service Support Representative Job Skills Required?
• Excellent customer service and communication skills
• Ability to troubleshoot and problem solve
• Knowledge of computer systems and software
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
What is Service Support Representative Job Qualifications?
• High school diploma or equivalent
• Previous customer service experience
• Technical certifications or training
What is Service Support Representative Job Knowledge?
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of customer service software, databases, and tools
What is Service Support Representative Job Experience?
• Previous customer service experience
• Previous technical support experience
What is Service Support Representative Job Responsibilities?
• Respond to customer inquiries via phone, email, or chat
• Troubleshoot customer issues and provide solutions
• Escalate more complex issues to the appropriate personnel
• Document customer interactions and details of inquiries
• Follow up with customers to ensure their issues are resolved
• Maintain customer service records and reports
• Provide feedback and recommendations to improve customer service processes
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